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- Tasks: Coordinate meetings and events, manage bookings, and build client relationships.
- Company: Join Kimpton Clocktower, a contemporary luxury hotel focused on heartfelt human connections.
- Benefits: Enjoy 28 days holiday, meals on duty, and discounts at hotels and stores worldwide.
- Why this job: Be yourself in a creative environment that values individuality and personal connections.
- Qualifications: Experience in Reservations, Groups, Meetings & Events is preferred.
- Other info: Global opportunities with IHG Hotels & Resorts and a supportive team culture.
The predicted salary is between 27352 - 30000 £ per year.
A fantastic opportunity for a Meetings & Events Coordinator to join us at Kimpton Clocktower on a Full-Time contract!
You will earn £13.15 per hour, equal to £27,352.00 salary, plus on target bonus of 10% of annual base salary
At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and its why youll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!
Check out our Instagram page @kimptonclocktower!
Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues we call it Stay Human. What more could you ask? Its not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!
Working at Kimpton is not just about working and its certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.
Our passion is YOUcome as you are!
Here, you will have space to:
- Be yourself – bringing the real you to work, with your unique personality we want you to be who you are!
- Lead yourself we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
- Make it count you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
We are looking for a Meetings & Events Coordinator who will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue.
You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.
Given the nature of this role its important that you have some Reservations, Groups, Meetings & Events experience . Whether you have previously worked in a hotel or destination venues, work in Sales administration role, this may be the role for you.
To succeed as a Meetings & Events Coordinator, you will need:
- To ensure enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
- To accurately input all enquiries into Sales and Catering system
- To compile accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require
- To actively work as part of a team to achieve the department objectives and budget
- To actively consider prevention, recovery and investigation of any complaints
- To liaise with clients to ensure that accurate details for each event & reservation are obtained
- To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
- To establish client requirements and identifying how the hotel can facilitate their needs
- To respond to all M&E enquiries in-line with company standard
Our Meetings & Events Coordinator enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the worlds leading hotel companies – which means global opportunities !
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Taxi subsidy for shifts starting/ending between 23:00-06:00.
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every colleague company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores all the way from retail to cinema
- Dont forget, bring your friends and take part in our generous Refer a Friend programme!
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality , apply today to join us as a Meetings & Events Coordinator !
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Meetings & Events Coordinator employer: Kimpton Clocktower
Contact Detail:
Kimpton Clocktower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Coordinator
✨Tip Number 1
Familiarize yourself with the Kimpton brand and its values. Understanding their mission to create heartfelt human connections will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Kimpton Clocktower. They can provide insights into the company culture and what it takes to succeed as a Meetings & Events Coordinator.
✨Tip Number 3
Prepare to discuss specific examples from your past experience in Reservations, Groups, Meetings & Events. Highlight how you've maximized revenue and built strong client relationships.
✨Tip Number 4
Showcase your creativity and individuality during the interview process. Kimpton values personality, so be ready to share how you can bring your unique flair to the role.
We think you need these skills to ace Meetings & Events Coordinator
Some tips for your application 🫡
Show Your Personality: Since Kimpton values individuality and personality, make sure to let your unique character shine through in your application. Use a friendly and engaging tone that reflects the company's culture.
Highlight Relevant Experience: Emphasize any previous experience you have in reservations, groups, meetings, or events. Be specific about your roles and achievements to demonstrate how you can contribute to maximizing revenue and client satisfaction.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Mention specific skills and experiences that relate to managing enquiries, building client relationships, and delivering excellent service.
Express Your Passion for Hospitality: Convey your enthusiasm for creating heartfelt human connections and providing personalized experiences. Share examples of how you've gone above and beyond in previous roles to enhance guest experiences.
How to prepare for a job interview at Kimpton Clocktower
✨Show Your Personality
At Kimpton, they value individuality and personality. Be yourself during the interview and let your unique traits shine through. Share personal stories that reflect your passion for creating heartfelt connections.
✨Demonstrate Your Experience
Highlight any previous experience you have in reservations, groups, meetings, or events. Be prepared to discuss specific examples of how you've maximized sales and created memorable experiences for clients.
✨Emphasize Teamwork
This role requires collaboration with various teams. Talk about your ability to work as part of a team and how you’ve contributed to achieving departmental objectives in past roles.
✨Prepare Questions
Show your interest in the role and the company by preparing thoughtful questions. Ask about their approach to guest experiences or how they foster a culture of creativity and individuality among staff.
