Phlebotomist

We are a busy GP surgery looking for a full time experienced Phlebotomist. This is a fixed term contract for a period of 12 months.

Main duties of the job include:

• Acting as a phlebotomist who participates in the provision of a quality blood collection service.
• Performing ECG and other routine physical monitoring observations.
• Projecting a positive and friendly image to patients and other visitors.
• Dealing with consultations and patient queries in a professional, courteous and efficient way.

Duties and responsibilities to include:

• ECG recording
• Height, Weight and BP Measurements
• Processing and management of laboratory samples requested by GPs/nurses
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms

General:

• To have a thorough knowledge of all practice procedures.
• To work in accordance with written protocols.

Confidentiality:

In the course of seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. The post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.

This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct use of Personal Protective Equipment (PPE).
• Use and monitoring of the correct use of standard operating procedures for cleaning and infection control.
• Responsible for correct hand hygiene of self and others.
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols within the team.
• Active observation of current working practices across the team in relation to infection control, cleanliness and related activities.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others.
• Monitoring practice facilities and equipment in relation to infection control.
• Safe management of sharps procedures including training, use, storage and disposal.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general/patient areas generally clean and sterile.
• Undertaking periodic infection control training.
• Routine management of own team/team areas, and maintenance of work space standards.
• Waste management including collection, handling, segregation, container management, storage and collection.
• Spillage control procedures, management and training.
• Decontamination control procedures, management and training, and equipment maintenance.
• Maintenance of sterile environments.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The post-holder will participate in any training programme implemented by the practice as part of this employment.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions.
• Contribute to the effectiveness of the team by reflecting on own and team activities.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification:

Experience: Proven venepuncture qualifications and experience. Experience of working in primary care an advantage but not essential.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.