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For Companies At a Glance
- Tasks: Help deliver exceptional customer service for Kimberly-Clark products and services.
- Company: Join a global leader dedicated to sustainability, inclusion, and career growth.
- Benefits: Enjoy a flexible work environment with opportunities for personal and professional development.
- Why this job: Be part of a caring culture that values integrity and quality while making a global impact.
- Qualifications: Fluent in English, Dutch, and one additional language (French, Arabic, or Italian).
- Other info: 6-month contract with potential for extension; must have a stable internet connection.
The predicted salary is between 28800 - 43200 £ per year.
Contract is a 6-months temporary contract with possibility for extension and has a notification of up to 1 month from both sides *
The role
As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story.
In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
In this role you will represent Kimberly-Clark to the clients, by providing excellent customer service. You will Ensure that all consumer contacts are handled effectively, efficiently, and promptly to promote consumer satisfaction and to promote Kimberly-Clark products and services. You will ensure all Regulatory and GDPR processes are adhered to.
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development., * Fluent in English, Dutch and 1 extra language (either French, Arabic or Italian) / written and spoken.
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Have a stable, private, and secure internet connection for work at a quiet home set-up.
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Ability to work and to stay calm under varying degrees of pressure.
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Excellent interpersonal skills, excellent written skills, and telephone manner.
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The drive to provide world class customer & consumer service.
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Ensure that all consumer contacts are handled effectively, efficiently, and promptly to promote consumer satisfaction and to promote Kimberly-Clark products and services.
Consumer Services Representative with Dutch, English, and a third language (French, Arabic or Italian) employer: Kimberly-Clark
Contact Detail:
Kimberly-Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Services Representative with Dutch, English, and a third language (French, Arabic or Italian)
✨Tip Number 1
Make sure to highlight your language skills during the interview. Since this role requires fluency in Dutch, English, and a third language, be prepared to demonstrate your proficiency in all three languages, especially in customer service scenarios.
✨Tip Number 2
Showcase your problem-solving abilities. In customer service roles, being able to think on your feet and provide effective solutions is crucial. Prepare examples from your past experiences where you successfully resolved customer issues.
✨Tip Number 3
Familiarize yourself with Kimberly-Clark's products and values. Understanding the company's commitment to sustainability and consumer satisfaction will help you align your answers with their mission during the interview.
✨Tip Number 4
Prepare to discuss your ability to work under pressure. This role may involve handling multiple inquiries at once, so be ready to share how you manage stress and maintain high performance in challenging situations.
We think you need these skills to ace Consumer Services Representative with Dutch, English, and a third language (French, Arabic or Italian)
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in Dutch, English, and the additional language (French, Arabic, or Italian) in your CV and cover letter. Provide specific examples of how you've used these languages in customer service settings.
Showcase Customer Service Experience: Detail your previous experience in customer service roles. Use metrics or specific achievements to demonstrate how you effectively handled consumer contacts and contributed to customer satisfaction.
Align with Company Values: Research Kimberly-Clark's values around sustainability, inclusion, and wellbeing. In your application, express how your personal values align with theirs and provide examples of how you've demonstrated these values in your work.
Tailor Your Application: Customize your CV and cover letter for this specific role. Use keywords from the job description to show that you understand the responsibilities and are a perfect fit for the position.
How to prepare for a job interview at Kimberly-Clark
✨Showcase Your Language Skills
Since the role requires fluency in Dutch, English, and another language, be prepared to demonstrate your proficiency in all three during the interview. Practice common customer service scenarios in each language to show your versatility.
✨Emphasize Your Customer Service Experience
Highlight any previous experience you have in customer service roles. Share specific examples of how you've handled difficult situations or improved customer satisfaction, as this aligns with the company's focus on delivering excellent care.
✨Demonstrate Your Initiative
The job description mentions a natural leader who takes initiative. Prepare examples of times when you've proactively solved problems or improved processes in past roles. This will show that you align with their values of integrity and quality.
✨Understand Regulatory and GDPR Processes
Familiarize yourself with GDPR and any relevant regulatory processes related to consumer services. Being knowledgeable about these topics will demonstrate your commitment to compliance and professionalism in handling consumer contacts.
