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For Companies At a Glance
- Tasks: Book and manage travel reservations while ensuring accuracy and client satisfaction.
- Company: Kim Luxe Travel, a bespoke travel design consultancy focused on exceptional experiences.
- Benefits: Competitive salary, bonuses, flexible remote work, and access to industry training.
- Why this job: Join a dynamic team and help clients create unforgettable travel experiences.
- Qualifications: Detail-oriented with strong analytical skills and ability to meet deadlines.
- Other info: Collaborative culture with opportunities for professional growth in the travel industry.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About Kim Luxe Travel
Kim Luxe Travel is a bespoke travel design consultancy committed to delivering exceptional value and uncompromised experiences across all budgets. We specialize in maximizing our clients' travel investment by expertly planning every detail, from securing luxury amenities for less to finding the most cost-effective routes for budget trips. We prioritize meticulous fulfillment to ensure a seamless client journey.
Role Summary
We are seeking a highly efficient, detail-oriented Vacation Booking Expert & Fulfillment Specialist to handle the accurate and timely execution of all client bookings. This role is crucial for ensuring that the client's planned itinerary translates perfectly into confirmed reservations. The ideal candidate must be adept at using various booking platforms, managing deadlines, and quickly solving discrepancies to uphold our standard of value-driven excellence.
Key Responsibilities
- Booking and Fulfillment: Execute all confirmed travel reservations across various platforms (GDS, supplier portals, aggregators) including flights, hotels, car rentals, excursions, and activities.
- Accuracy and Quality Control: Meticulously review all booking confirmations against client itineraries to ensure 100% accuracy in dates, names, room categories, and included amenities (e.g., breakfast, transfers).
- Payment and Financial Processing: Process client payments securely, manage deposits, monitor final payment deadlines, and track supplier commissions promptly.
- Value Maximization: Apply professional knowledge to identify opportunities for value addition during the booking process, such as leveraging loyalty programs, requesting upgrades, or identifying costâsaving alternatives without sacrificing quality.
- Documentation and HandâOff: Organize all final booking confirmations and documentation for a seamless handâoff to the Client Success/Travel Designer teams.
- Issue Resolution: Act as the first point of contact for booking errors or supplierâinitiated changes (e.g., flight time changes), resolving issues quickly and professionally.
Qualifications
- Exceptional attention to detail and a methodical approach to data entry and verification.
- Strong mathematical and analytical skills for managing pricing, taxes, and financial details.
- Ability to work independently, manage highâvolume tasks, and meet strict deadlines in a remote environment.
What We Offer
- Competitive salary based on experience and bonuses tied to booking volume and accuracy.
- Flexible, remote work environment that emphasizes results and efficiency.
- Access to industry resources and opportunities for supplier training.
- A collaborative team culture committed to delivering Maximized Value and Uncompromised Experiences.
Vacation Booking Expert in London employer: Kim Luxe Travel
Contact Detail:
Kim Luxe Travel Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Vacation Booking Expert in London
â¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Kim Luxe Travel. A personal connection can make all the difference in getting your foot in the door.
â¨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with booking platforms and any successful travel itineraries you've managed. This will help you stand out during interviews.
â¨Tip Number 3
Be ready to chat about value maximisation! Brush up on loyalty programs and cost-saving strategies so you can impress them with your knowledge during the interview. They want someone who can add value right from the start!
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Kim Luxe Travel.
We think you need these skills to ace Vacation Booking Expert in London
Some tips for your application đŤĄ
Show Off Your Attention to Detail: In your application, make sure to highlight your knack for accuracy. We love candidates who can demonstrate their meticulous approach to data entry and verification, as this is key for the Vacation Booking Expert role.
Be a Problem Solver: Share examples of how you've tackled booking errors or discrepancies in the past. We want to see that you can think on your feet and resolve issues quickly and professionally, just like we do at StudySmarter.
Know Your Platforms: Mention any experience you have with booking platforms, GDS, or supplier portals. The more familiar you are with these tools, the better! It shows us you're ready to hit the ground running.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Kim Luxe Travel
â¨Know Your Platforms
Familiarise yourself with the various booking platforms mentioned in the job description. Whether it's GDS, supplier portals, or aggregators, having a solid understanding of how these systems work will show your potential employer that you're ready to hit the ground running.
â¨Attention to Detail is Key
Since this role requires meticulous accuracy, practice reviewing sample itineraries and booking confirmations. Highlight your attention to detail by preparing examples of how you've ensured accuracy in past roles, especially when managing complex bookings.
â¨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've resolved booking errors or discrepancies. Think of examples that demonstrate your ability to act quickly and professionally under pressure, as this is crucial for maintaining client satisfaction.
â¨Value Maximisation Strategies
Research ways to maximise value in travel bookings, such as loyalty programmes or cost-saving alternatives. During the interview, share your insights on how you can add value to clients' experiences, which aligns perfectly with Kim Luxe Travel's mission.
