At a Glance
- Tasks: Lead a team to deliver exceptional client experiences and drive sales performance.
- Company: Kiltane, a luxury cashmere brand expanding into central London.
- Benefits: Full-time role, 28 days annual leave, employee discount, and ongoing training.
- Why this job: Be part of a heritage brand's growth and inspire a high-performance team.
- Qualifications: Minimum 1 year of store management experience in luxury retail.
- Other info: Join a collaborative environment with a focus on exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. As we expand into central London, we are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our clients. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special.
About the role
We are recruiting a Full-Time Store Manager for our new central London store. Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered.
As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional client experiences while driving performance and maintaining the highest standards of presentation and service within the store.
About You
We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service. You will demonstrate:
- Strong leadership and team development skills
- A natural ability to build rapport and motivate others
- Excellent communication and interpersonal skills
- Confidence working within a fast-paced, client-focused environment
- The ability to set clear objectives and delegate effectively
- Initiative and creativity in driving performance and enhancing the client journey
Key Responsibilities
- Lead and inspire the team to deliver an exceptional level of client service
- Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values
- Drive sales performance and ensure the team consistently achieves targets
- Maintain impeccable standards of visual presentation across the store and back-of-house areas
- Ensure the shop floor is fully stocked and beautifully presented at all times
- Oversee daily store operations including opening and closing procedures
- Foster a collaborative and high-performance team culture
What We Offer
- Full-time, permanent employment (subject to a 3-month probation period)
- 28 days annual leave plus 1 public holiday (25th December)
- Employee Discount
- Ongoing training and development
Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.
Store Manager employer: Kiltane
Contact Detail:
Kiltane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part and embody the brand's values. This not only shows your passion for the role but also gives a sneak peek of how you'd represent Kiltane.
✨Tip Number 3
Prepare to impress! Research Kiltane’s heritage and products thoroughly. Being able to discuss their craftsmanship and values during your interview will set you apart as a genuine candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kiltane family.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! We want to see how you embody the values of a brand like Kiltane and how you can bring that passion to our new store in London.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. We’re looking for inspiring leaders who can motivate others, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We want to see how your skills and experiences align with what we’re looking for at Kiltane.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Kiltane
✨Know the Brand Inside Out
Before your interview, make sure you research Kiltane thoroughly. Understand their heritage, craftsmanship, and values. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experience that highlight your leadership and team development skills. Think about times when you motivated your team or improved performance. Be ready to discuss how you can inspire others at Kiltane.
✨Demonstrate Client-Centric Thinking
Since the role focuses on delivering exceptional client experiences, come prepared with ideas on how to enhance the client journey. Share specific strategies you've used in the past to drive sales and improve customer satisfaction.
✨Dress the Part
As a Store Manager in a luxury retail environment, your appearance matters. Dress smartly and in line with Kiltane's brand aesthetic. This shows that you understand the importance of presentation and are ready to represent the brand.