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- Tasks: Lead a team to deliver exceptional client experiences in a luxury retail environment.
- Company: Kiltane, a heritage brand specialising in cashmere, expanding into central London.
- Benefits: Competitive salary, 28 days annual leave, employee discount, and ongoing training.
- Why this job: Be part of a growing luxury brand and inspire a team to excel.
- Qualifications: Minimum 1 year of store management experience in luxury or premium retail.
- Other info: Join a collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. As we expand into central London, we are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our clients. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special.
About the role
We are recruiting a Full-Time Store Manager for our new central London store. Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered.
As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional client experiences while driving performance and maintaining the highest standards of presentation and service within the store.
About You
We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service. You will demonstrate:
- Strong leadership and team development skills
- A natural ability to build rapport and motivate others
- A genuine passion for delivering exceptional client experiences
- Excellent communication and interpersonal skills
- Confidence working within a fast-paced, client-focused environment
- The ability to set clear objectives and delegate effectively
- Initiative and creativity in driving performance and enhancing the client journey
Key Responsibilities
- Lead and inspire the team to deliver an exceptional level of client service
- Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values
- Drive sales performance and ensure the team consistently achieves targets
- Maintain impeccable standards of visual presentation across the store and back-of-house areas
- Ensure the shop floor is fully stocked and beautifully presented at all times
- Oversee daily store operations including opening and closing procedures
- Foster a collaborative and high-performance team culture
What We Offer
- Full-time, permanent employment (subject to a 3-month probation period)
- Competitive salary
- 28 days annual leave plus 1 public holiday (25th December)
- Employee Discount
- Ongoing training and development
Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.
Retail Stores Manager in London employer: Kiltane
Contact Detail:
Kiltane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stores Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re applying for a role at Kiltane, make sure to embody the brand’s values. Dress smartly and exude confidence when you visit the store or attend interviews. First impressions matter!
✨Tip Number 3
Prepare to shine! Research Kiltane’s heritage and products thoroughly. Be ready to discuss how your leadership style aligns with their commitment to exceptional client experiences during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Kiltane family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Stores Manager in London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific examples of how you've delivered exceptional client experiences in the past. We want to see that you truly understand what it means to represent a brand like Kiltane.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and developed your team in previous roles. We’re looking for inspiring leaders who can drive performance and foster a collaborative culture.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to highlight your key achievements and skills. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Kiltane family!
How to prepare for a job interview at Kiltane
✨Know the Brand Inside Out
Before your interview, dive deep into Kiltane's history, values, and product offerings. Understanding their commitment to cashmere and luxury will help you articulate how you can embody their brand as a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team or improved client experiences, as this aligns perfectly with what Kiltane is looking for.
✨Demonstrate Your Client-Centric Approach
Think of scenarios where you went above and beyond for clients. Be ready to discuss how you can enhance the client journey at Kiltane, showcasing your genuine passion for exceptional service.
✨Prepare for Fast-Paced Situations
Since the role involves working in a fast-paced environment, be prepared to discuss how you handle pressure. Share strategies you've used to maintain high standards while driving sales performance, which is crucial for Kiltane's success.