At a Glance
- Tasks: Lead a team to deliver exceptional client experiences in a luxury retail environment.
- Company: Kiltane, a heritage brand specialising in timeless cashmere luxury.
- Benefits: Competitive salary, 28 days annual leave, employee discount, and ongoing training.
- Why this job: Be part of an exciting expansion and shape the future of a luxury brand.
- Qualifications: Minimum 1 year of store management experience in luxury retail.
- Other info: Join a collaborative team culture with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. As we expand into central London, we are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our clients. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special.
About the role
We are recruiting a Full-Time Store Manager for our new central London store. Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered.
As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional client experiences while driving performance and maintaining the highest standards of presentation and service within the store.
About You
We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service. You will demonstrate:
- Strong leadership and team development skills
- A natural ability to build rapport and motivate others
- A genuine passion for delivering exceptional client experiences
- Excellent communication and interpersonal skills
- Confidence working within a fast-paced, client-focused environment
- The ability to set clear objectives and delegate effectively
- Initiative and creativity in driving performance and enhancing the client journey
Key Responsibilities
- Lead and inspire the team to deliver an exceptional level of client service
- Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values
- Drive sales performance and ensure the team consistently achieves targets
- Maintain impeccable standards of visual presentation across the store and back-of-house areas
- Ensure the shop floor is fully stocked and beautifully presented at all times
- Oversee daily store operations including opening and closing procedures
- Foster a collaborative and high-performance team culture
What We Offer
- Full-time, permanent employment (subject to a 3-month probation period)
- Competitive salary
- 28 days annual leave plus 1 public holiday (25th December)
- Employee Discount
- Ongoing training and development
Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.
Retail Shops Manager in London employer: Kiltane
Contact Detail:
Kiltane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re applying for a Store Manager position at Kiltane, make sure to visit the store. Dress the part and engage with the staff. This not only shows your interest but also gives you a chance to demonstrate your passion for the brand.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Kiltane’s heritage and values. Be ready to discuss how your leadership style aligns with their vision of delivering exceptional client experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kiltane team and contributing to its growth.
We think you need these skills to ace Retail Shops Manager in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury retail shine through. We want to see how you embody the values of exceptional service and craftsmanship that Kiltane stands for.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. We’re looking for inspiring leaders, so share examples of how you've motivated others and driven performance in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Store Manager role. We appreciate candidates who take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Kiltane!
How to prepare for a job interview at Kiltane
✨Know the Brand Inside Out
Before your interview, dive deep into Kiltane's history, values, and product offerings. Understanding their heritage and craftsmanship will not only impress the interviewers but also help you articulate how you can embody their brand as a Store Manager.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led a team in a retail environment. Highlight instances where you motivated your team to achieve targets or improved client experiences, as this aligns perfectly with what Kiltane is looking for.
✨Demonstrate Your Client-Centric Approach
Think of scenarios where you went above and beyond for clients. Be ready to discuss how you can enhance the client journey at Kiltane, showcasing your genuine passion for delivering exceptional service.
✨Prepare Questions That Matter
Have thoughtful questions ready about the store's vision, team culture, and expectations. This shows your interest in the role and helps you assess if Kiltane is the right fit for you, making it a two-way conversation.