At a Glance
- Tasks: Welcome customers, advise on luxury products, and ensure a beautifully presented store.
- Company: Join Kiltane, an Edinburgh brand known for timeless cashmere luxury.
- Benefits: Enjoy 28 days annual leave, staff training, and a living wage.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a passionate team and elevate customer experiences in luxury retail.
- Qualifications: Experience in luxury retail is a plus; great teamwork and multitasking skills are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living. Kiltane is also proud to be a living wage employer. This is an exciting time for a luxury retail assistant to join our team and grow with us to be a part of something truly exceptional.
About the role
We are recruiting a part-time Luxury Retail Assistant for our York store. We are looking for someone who is available 3 days on a rota of 7 days per week. This is a contract of 21 hours per week. As a luxury retail assistant, you will join our team sharing a passion for Kiltane and striving to provide excellent customer service to all customers.
About you:
- Previous experience in a luxury retail environment (beneficial)
- Able to work well with others & approach others easily
- Dedication to provide high standard of customer service
- Ability to work in a fast-paced environment
- Able to prioritise and multitask well in a busy environment
Key Responsibilities:
- Welcoming customers & advising on our products
- Ensuring all goods are well presented
- Processing payments
- Checking off deliveries which arrive in store
- Ensure shop floor is stocked and always presented well
- Maintaining knowledge of our products
We Offer:
- Permanant employment (subject to 3 months’ probation period)
- 28 days annual leave and 1 public holiday (25th December)
- Staff training
Luxury Retail Assistant (Part-Time) employer: Kiltane Limited
Kiltane Limited is an attractive employer due to its commitment to being a living wage employer and fostering a passionate team culture. The company provides opportunities for professional growth within the luxury retail sector, making it an ideal place for those looking to develop their careers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Retail Assistant (Part-Time)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Kiltane Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Luxury Retail Assistant (Part-Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Kiltane Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Kiltane Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Kiltane Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Kiltane Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Kiltane Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Kiltane Limited!
