At a Glance
- Tasks: Welcome visitors, manage calls, and support daily operations in a nursing home.
- Company: Join the caring team at St Macartans Nursing Home in Clogher.
- Benefits: Earn £13.00 per hour with free on-site parking and private medical insurance.
- Other info: Flexible part-time hours on weekends, perfect for students!
- Why this job: Make a difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Previous office experience is a plus, but full training is provided.
The predicted salary is between 13 - 13 £ per hour.
Responsible to: Home Manager
Reports to: Home Manager
Kilmorey Care is now looking for an enthusiastic, part-time Receptionist to join our team in St Macartans Nursing Home, Clogher, Co. Tyrone, BT76 0AA.
12 hours per week, Saturday & Sunday 11am-5pm, weekend cover. £13.00 per hour.
Experience in care/nursing home setting an advantage but full training provided.
Job Summary
We are seeking a professional and organised Receptionist to join our team in St Macartans Nursing Home. The successful candidate will be the first point of contact for visitors and callers, providing a warm welcome, excellent customer service and ensuring smooth daily operations. The position is suitable for individuals with prior administrative experience or office experience looking to work in a care environment.
Duties
- Greet visitors and direct them appropriately, maintaining a welcoming atmosphere.
- Answer incoming calls promptly, using proper phone etiquette, and redirect as necessary.
- Assist with administrative tasks such as filing, photocopying, and organising documents.
- Maintain organised workspaces and ensure the reception area remains tidy and professional.
- Support other departments with clerical duties as required.
Skills
- Proven office or administrative experience, with strong organisational skills.
- Proficiency in computer skills, including Microsoft Office (Word, Excel, Outlook).
- Excellent phone etiquette with clear communication skills.
- Ability to multitask effectively while maintaining attention to detail.
- Good organisational skills to manage schedules and correspondence efficiently.
Benefits:
- Free On-site parking.
- Private medical insurance.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Weekend Receptionist, Clogher employer: Kilmorey Care
Our Mother of Mercy Nursing Home is an exceptional employer, offering a supportive work culture that prioritises professional development and teamwork. With a focus on delivering high-quality care, we provide our Registered Day Nurses with opportunities for personal growth and the chance to make a meaningful impact in the lives of our residents. Located in Newry, our home fosters a collaborative environment where every team member's contributions are valued, ensuring a rewarding and fulfilling career in nursing.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist, Clogher
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Kilmorey Care and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Kilmorey Care and let us see your personality shine through!
We think you need these skills to ace Weekend Receptionist, Clogher
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Kilmorey Care.
Get Familiar with Our Brand:Before applying, take some time to learn about Kilmorey Care and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Kilmorey Care
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Kilmorey Care.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Kilmorey Care will surely appreciate.
