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- Tasks: Support KILLSTAR's online store with product launches, website updates, and quality assurance.
- Company: Join a vibrant brand that celebrates individuality and inclusivity.
- Benefits: Enjoy flexible working, increased holiday allowance, and unique perks like YOU Day.
- Other info: Hybrid work model with opportunities for personal growth and development.
- Why this job: Kickstart your e-commerce career in a creative and supportive environment.
- Qualifications: Detail-oriented, organised, and passionate about alternative fashion.
The predicted salary is between 25000 - 30000 ÂŁ per year.
The KILLSTAR brand-universe is an invitation for people to explore, discover, and become who they are. We help affirm this invitation by creating an inclusive, supportive environment where our team members are embraced exactly as they are. We’re looking for a motivated and detail-oriented E-commerce Assistant to support the day-to-day running of KILLSTAR’s online store. This is a great entry-level opportunity for someone looking to build experience in e-commerce, with a focus on product launches, website updates, and quality assurance. You’ll work closely with the wider team to help keep the site and app accurate, engaging, and on-brand.
Product Launches
- Coordinate and execute end-to-end product launches on Shopify
- Upload and manage product listings, including imagery, descriptions, pricing, tags, and variants
- Ensure all launch timelines are met and products go live accurately
Quality Assurance (QA)
- Conduct thorough QA checks on products before and after launch
- Test functionality and user experience across the website and app (mobile + desktop)
- Identify and troubleshoot issues related to product pages, checkout, navigation, and integrations
- Maintain high standards of accuracy across all onsite content
Shopify Content Management
- Build and update homepages, landing pages, and collection pages using Shopify
- Implement campaign pages aligned with marketing briefs and brand direction
- Manage and update site content, banners, and navigation
Visual Merchandising
- Execute digital visual merchandising strategies to optimise product visibility and conversion
- Curate collections and product ordering to reflect trends, campaigns, and stock priorities
- Ensure the site reflects KILLSTAR’s brand identity and seasonal storytelling
Website & App Optimisation
- Regularly review site performance and user journey
- Suggest improvements to enhance UX, conversion rate, and engagement
- Support A/B testing initiatives where applicable
General Administration
- Conduct administration tasks for the Head of Ecommerce, Ecommerce Manager and Ecommerce Executives
- Organise key meetings and manage diaries
- Note taking and cross-team communications
WHO YOU ARE
- Highly organised with excellent time management
- A problem-solver who spots issues before customers do
- Creative eye with a strong sense of digital presentation
- A fashion lover with a good understanding of the goth customer aesthetic and lifestyle
- A team player with a hands-on attitude
YOUR EXPERIENCE INCLUDES
- Strong attention to detail and a proactive approach to QA
- Understanding of e-commerce best practices and customer journey
- Basic knowledge of visual merchandising principles
- Comfortable working with multiple stakeholders and deadlines
- Interest in alternative fashion and alignment with the KILLSTAR brand aesthetic
BONUS IF YOU
- Experience with Shopify apps and CMS tools
- Basic HTML/CSS knowledge
- Familiarity with analytics tools (e.g. Google Analytics)
WORK HOURS & LOCATION
We support a hybrid working model, with 3 days per week at our Brighton HQ and 2 days flexible. This is a full-time role working 37.5 hours per week, Monday to Friday between 8:00am - 6:00pm.
OUR BENEFITS & PERKS
- Increased Holiday Allowance based on tenure
- Summer Fridays
- Early Finish YOU Day - one paid day off each year, just for you
- One paid volunteer day each year to support a charity or cause of your choice
- Flexible benefits platform designed around your wellbeing and personal preferences
- Employee Assistance Programme to offer support for personal or work-related issues as well as financial and legal advice
DOES THIS SOUND LIKE YOU?
KILLSTAR is committed to a world where what makes us different makes us strong. We are a proud equal opportunity employer, and we back that up with a “come as you are” culture that is welcoming, inclusive, and safe. If you can see yourself being successful and excited in this role, we want to hear from you. All qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
E-Commerce Assistant in Brighton employer: KILLSTAR
Contact Detail:
KILLSTAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Assistant in Brighton
✨Tip Number 1
Get to know KILLSTAR's vibe! Dive into their website and social media to understand their brand identity. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the E-Commerce Assistant role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to e-commerce and quality assurance. Think about how you can demonstrate your attention to detail and problem-solving skills with real-life examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the KILLSTAR family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace E-Commerce Assistant in Brighton
Some tips for your application 🫡
Show Your Passion for E-Commerce: When writing your application, let us know why you're excited about e-commerce and how it aligns with your interests. Share any relevant experiences or projects that showcase your enthusiasm for the online retail world.
Be Detail-Oriented: Since we're looking for someone with a strong attention to detail, make sure your application is free from typos and errors. Highlight any experiences where you’ve demonstrated this skill, especially in quality assurance or product management.
Tailor Your Application: Take a moment to customise your application to reflect our brand's aesthetic and values. Mention your understanding of the goth customer lifestyle and how you can contribute to KILLSTAR’s unique identity.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at KILLSTAR
✨Know Your E-Commerce Basics
Before the interview, brush up on your e-commerce knowledge, especially around Shopify. Understand how product launches work and be ready to discuss any experience you have with managing online listings or quality assurance.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on detail, prepare examples that highlight your ability to spot errors or improve processes. Think of times when your keen eye made a difference in a project or task.
✨Familiarise Yourself with KILLSTAR's Brand
Dive into KILLSTAR’s aesthetic and values. Be prepared to discuss how your personal style aligns with their brand identity and how you can contribute to maintaining their unique voice in the e-commerce space.
✨Prepare Questions About Team Dynamics
As a team player, it’s important to understand how you’ll fit into the existing team. Prepare thoughtful questions about collaboration, communication, and how the e-commerce team works together to achieve goals.