At a Glance
- Tasks: Support the Business Manager in driving sales and managing the Frederic Malle team.
- Company: Join the luxury fragrance world of By Kilian and Frederic Malle at Harrods.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand, enhance your skills, and make an impact in retail.
- Qualifications: Retail experience, strong customer service skills, and a passion for luxury products required.
- Other info: Flexible hours, including weekends; must have the right to work in the UK.
The predicted salary is between 30000 - 42000 Β£ per year.
Social network you want to login/join with:
By Kilian / Frederic Malle β Assistant Business Manager β Harrods β 37.5 Hours, London
Client:
KILIAN PARIS
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
98a90ea406f2
Job Views:
10
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job title: ASSISTANT BUSINESS MANAGER
Responsible to: Sales and Education Executive and Business Manager
Main Purpose: To support your Business Manager and business to achieve objectives as established by the Frederic Malle Brand through effective management and motivation of the Frederic Malle Team.
Key Responsibilities and Standards
- Maximize sales performance and productivity by supporting the Business Manager in team and account management to meet targets.
- Monitor and analyze Frederic Malle ambassadors using brand tools to identify opportunities for growth.
- Review sales opportunities with Education Executive, focusing on On Counter Technology and customer capture systems.
- Achieve team customer capture rate targets.
- Monitor competitor activity and interpret opportunities to maintain or grow market share.
- Ensure key stock lines are well stocked, conducting stock tasks as needed.
- Maintain merchandising standards to meet By Kilian brand expectations, including housekeeping.
- Plan and implement activities and events supporting marketing launches and seasonal demands.
- Complete all administrative tasks accurately and on time.
- Coach team members to meet Frederic Malle service standards and monitor their performance.
- Ensure all team members wear appropriate attire and fragrances, and promote clear communication and teamwork.
- Facilitate training and team meetings to ensure performance and knowledge sharing.
- Support the Business Manager in other duties as required.
Qualifications
- Proven retail experience.
- Excellent customer service skills.
- Previous supervisory experience with a record of coaching and sales achievement.
- Experience in retail operations, inventory, and cash reconciliation.
- Ability to work flexible retail hours, including weekends and evenings.
- Experience with retail POS software.
- Proficiency in Microsoft Office.
- Proof of right to work in the country if invited for interview.
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By Kilian / Frederic Malle - Assistant Business Manager - Harrods - 37.5 Hours employer: KILIAN PARIS
Contact Detail:
KILIAN PARIS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land By Kilian / Frederic Malle - Assistant Business Manager - Harrods - 37.5 Hours
β¨Tip Number 1
Familiarise yourself with the By Kilian and Frederic Malle brands. Understanding their values, product lines, and customer demographics will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
β¨Tip Number 2
Network with current or former employees of By Kilian or Frederic Malle. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
β¨Tip Number 3
Prepare to discuss your previous retail experience in detail, especially any supervisory roles. Highlight specific examples where you successfully coached team members or improved sales performance, as these are key aspects of the Assistant Business Manager role.
β¨Tip Number 4
Stay updated on the latest trends in the luxury retail market, particularly in fragrances. Being knowledgeable about competitors and market dynamics will allow you to speak confidently about how you can contribute to maintaining and growing market share for Frederic Malle.
We think you need these skills to ace By Kilian / Frederic Malle - Assistant Business Manager - Harrods - 37.5 Hours
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Assistant Business Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any supervisory roles you've held. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the By Kilian / Frederic Malle brand and explain why you are a great fit for the role. Mention specific examples of how you've successfully managed teams or improved sales in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at KILIAN PARIS
β¨Know the Brand Inside Out
Before your interview, make sure you research By Kilian and Frederic Malle thoroughly. Understand their brand values, product lines, and recent marketing campaigns. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
β¨Showcase Your Leadership Skills
As an Assistant Business Manager, you'll need to support and motivate your team. Be prepared to discuss your previous supervisory experiences and how you've successfully coached team members in the past. Use specific examples to illustrate your leadership style and achievements.
β¨Prepare for Sales Scenarios
Expect to be asked about your approach to maximising sales performance. Think of scenarios where you've identified growth opportunities or improved customer capture rates. Be ready to share your strategies and the results they achieved, as this will highlight your ability to meet targets.
β¨Demonstrate Flexibility and Teamwork
Retail can be unpredictable, so it's important to show that you're adaptable. Discuss your experience working flexible hours and how you've collaborated with others to achieve common goals. Highlighting your teamwork skills will reassure the interviewer that you can fit into their dynamic environment.