At a Glance
- Tasks: Lead and optimise daily operations for a luxury womenswear brand.
- Company: KÍLÉNTÁR, a modern African design brand with a focus on craftsmanship.
- Benefits: Hybrid work model, dynamic environment, and opportunity to shape global growth.
- Other info: Ideal for proactive leaders who thrive under pressure and enjoy building systems.
- Why this job: Join a fast-paced team and make a real impact in the fashion industry.
- Qualifications: 5+ years in operations or project management, preferably in fashion or luxury.
The predicted salary is between 60000 - 80000 € per year.
KÍLÉNTÀR is seeking a highly organised, strategic, and solutions-driven Head of Operations to support the next phase of the brand’s global growth. Founded by Michelle Adepoju, KÍLÉNTÀR is a womenswear brand rooted in craftsmanship, storytelling, and modern African design. We are looking for someone who can think strategically, execute efficiently, lead teams confidently, and bring calm, structure, and operational excellence into a fast-moving founder-led luxury business.
The Head of Operations will work closely with the Founder and leadership team to oversee day-to-day business operations across production, logistics, fulfilment, inventory, customer experience, launches, internal systems, and cross-department coordination. The ideal candidate is highly proactive, operationally sharp, detail-oriented, calm under pressure, and able to manage both people and processes effectively. This role requires someone who understands how to build systems within a growing brand while maintaining the standards and agility expected of a modern luxury company.
Key Responsibilities- Oversee and improve daily operations across the business
- Build and implement operational systems, workflows, and SOPs
- Manage timelines, team coordination, and cross-department communication
- Ensure accountability across teams, deadlines, and deliverables
- Oversee inventory movement, fulfilment coordination, and operational planning
- Work closely with production teams and suppliers to improve operational efficiency
- Support launch execution, operational planning, and project management
- Improve customer experience systems including shipping, returns, and communication processes
- Identify operational gaps, inefficiencies, and areas requiring structure
- Create reporting systems and operational oversight processes for leadership
- Reduce operational dependency on the Founder through stronger systems and leadership
- Help support the scaling of the business across Lagos, London, and international markets
- Minimum 5+ years experience in operations, business management, project management, or operational leadership
- Previous experience within fashion, luxury, retail, creative, or fast-growing founder-led businesses preferred
- Strong leadership, communication, and organisational skills
- Highly proactive with strong problem-solving abilities
- Experience managing teams, timelines, systems, and operational processes
- Able to work effectively in fast-paced and evolving environments
- Strong understanding of accountability, structure, and operational excellence
- Calm under pressure with high emotional intelligence
- Experience working across international teams or markets is highly valued
- Strong understanding of Shopify, fulfilment systems, inventory systems, or operational platforms is a plus
London / Lagos Hybrid Preferred. Candidates based in London with flexibility to travel to Lagos, or candidates with experience operating across both markets, are highly encouraged to apply.
To ApplyPlease send: CV, Relevant experience or portfolio, A short introduction outlining why you are interested in KÍLÉNTÀR and this role to: careers@kilentar.com Subject Line: Head of Operations – KÍLÉNTÀR
Head of Operations in London employer: KILENTAR
KÍLÉNTÁR is an exceptional employer that champions creativity and operational excellence within the luxury fashion sector. With a strong emphasis on employee growth, our collaborative work culture fosters innovation and strategic thinking, allowing team members to thrive in a dynamic environment. Located in vibrant London and Lagos, we offer unique opportunities for cross-cultural collaboration and professional development, making KÍLÉNTÁR a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Operations role. Highlight your experience in operations and leadership, and don’t forget to showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining KÍLÉNTÁR and ready to contribute to our exciting journey.
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight your relevant experience in operations and leadership, especially in fast-paced environments. Tailor it to showcase how your skills align with KÍLÉNTÁR's needs.
Write a Personal Introduction:In your introduction, let us know why you're excited about KÍLÉNTÁR and this role. Share your passion for modern African design and how you can contribute to our growth. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills:We love proactive candidates! In your application, mention specific examples of how you've identified operational gaps and implemented solutions in previous roles. This will demonstrate your strategic thinking and operational excellence.
Apply Through Our Website:While you can send your application via email, we encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates!
How to prepare for a job interview at KILENTAR
✨Know the Brand Inside Out
Before your interview, dive deep into KÍLÉNTÁR's ethos, values, and product offerings. Understanding their craftsmanship and storytelling will not only impress but also help you align your operational strategies with their vision.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully built and implemented operational systems in previous roles. Be ready to discuss specific challenges you faced and how your solutions led to improved efficiency and accountability.
✨Demonstrate Leadership Skills
Think of instances where you've led teams through fast-paced environments. Highlight your ability to maintain calm under pressure and how you foster collaboration across departments to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about KÍLÉNTÁR's future growth plans and operational challenges. This shows your genuine interest in the role and helps you gauge how you can contribute to their success.
