Lead Community Fundraiser - Kilbryde Hospice

The role of the Lead Community Fundraiser will be to head up Community Fundraising. The post holder will be expected to be a confident communicator with a willingness to learn and develop their own skills within their department, with the support of the management team., * Ensuring the achievement of income targets, specifically Community.

• To oversee Community Fundraising.

• To build and maintain strong community presence

• Support and encourage the Fundraising Team (staff and volunteers).

• To support the Fundraisers and the Fundraising & Commercial Manager in all aspects of fundraising.

• To provide input to the Media & Communications Officer where applicable.

• To build and maintain relationships with new and existing supporters, actively and strategically building connections and partnerships within our community.

• To provide appropriate stewardship to all donors and supporters (in phone, in person and through email/post), and to be a first point of contact for new donors (including accepting donations and supporting donors with their own fundraising ventures). This will include interactions with a variety of people, including those who may be emotional.

• To maintain the upkeep of our donor database.

• To plan, organise and deliver new and existing Kilbryde Hospice events. This includes advanced preparations, on-the-day support, and pre/post event administration.

• To use creative flair to create and develop new and cost-effective fundraising events and campaigns.

• Act as an ambassador for Kilbryde Hospice, representing the charity and undertaking public speaking at external events, including a variety of networking events.

• Working closely with the Corporate Team

• Cash Handling and Processing: Accurately process, reconcile, and record all cash and cheque donations, ensuring compliance with internal controls and policies. Prepare and conduct timely bank deposits, as required, with support from the Finance Team.

• Keep up to date with current trends and initiatives to encourage Community support.

• Any other relevant duties as required by the Fundraising & Commercial Manager., * Have a good understanding and comply with relevant Kilbryde Hospice Policies and Procedures at all times.

• Kilbryde Hospice is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and work effectively with volunteers.

• All staff are required to comply with the obligation of confidentiality relating to personal information that could identify individuals. Current Data Protection Legislation, GDPR (2018), safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Kilbryde Hospice to uphold the principles of the legislation.

• All employees of Kilbryde Hospice must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.

• The post holder is required to familiarise him/herself with and comply with the Kilbryde Hospice Health & Safety policies.

• The post holder must at all times carry out duties and responsibilities with regard to the Kilbryde Hospice Code of Conduct.

• Kilbryde Hospice operates a strict non-smoking policy in the hospice or Hairmyres hospital grounds.

• The post-holder must at all times carry out his/her responsibilities in line with Kilbryde Hospice Dignity at Work and Equal Opportunities Policy.

Review of Job Description

This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation.

• Excellent interpersonal, presentation and negotiation skills to convey information in a variety of formats to a variety of audiences.

• Sound working knowledge of the Microsoft Office packages (specifically Word, Outlook and Excel)

• Ability to manage own workload, excellent personal organisation and the ability to prioritise with a creative and constructive approach to challenges and opportunities.

• Friendly, outgoing manger, with the ability and confidence to develop and sustain long-term working relationships with people at all levels.

• A willingness to learn and develop own skills in fundraising.

• Prepared to work unsocial hours as required.

Desirable:

• Full UK driving license and access to own vehicle.

• Experience of donor databases, specifically eTapestry.

• Experience dealing with the public.

• Knowledge of WordPress, social media platforms and general marketing, Applicants should be aware that the role includes working with vulnerable groups and as such successful applicants will be subject to PVG check by Disclosure Scotland.

• Hands-on training and mentoring from experienced fundraising professionals.

• Opportunity to work across various disciplines within Fundraising & for career progression.

• Company Pension

• Enhanced Annual Leave

• Free Employee Assistance Programme (EAP)

• Subsidised meals in Kilbryde Kafe

• Free parking

• Close to transport links

• Glasgow Credit Union Membership available

• Blue Light Card

• Access to NHS Discounts

• HSF (Hospital Saturday Fund) Membership available

To apply for this position, please send your CV and a cover letter outlining your suitability for the role to Recruitment@KilbrydeHospice.org.uk by 23/02/2025.