At a Glance
- Tasks: Create unforgettable beauty experiences and connect with customers through makeup.
- Company: Join KIKO MILANO, a vibrant global beauty brand that celebrates individuality.
- Benefits: Enjoy 28 days holiday, 50% staff discount, and ongoing training opportunities.
- Other info: Be part of a supportive team culture with clear progression paths.
- Why this job: Express your passion for beauty while growing in a dynamic retail environment.
- Qualifications: A love for beauty, strong communication skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand. You are the face of KIKO, the first connection, the trusted beauty expert, and the energy that brings our stores to life. Through creativity, product knowledge, and genuine connection, you’ll turn everyday visits into unforgettable experiences — while driving performance and representing the bold, inclusive spirit of KIKO. This role is perfect for someone who lives and breathes beauty, loves people, and wants to grow in a fast‑paced, fashion‑forward retail environment.
What You’ll Be Doing
- Create Elevated Customer Experiences
- Act as a true brand ambassador — confident, expressive, approachable, and passionate about beauty.
- Deliver engagements that empower customers to express themselves through makeup.
- Build authentic connections, turning shoppers into loyal KIKO fans.
- Bring energy, creativity, and positivity to the shop floor — every shift, every interaction.
- Support the Store Manager in creating a high‑performing, inclusive, and inspiring team culture.
Drive Performance & Commercial Success
- Take ownership of key KPIs such as Conversion, ATV, UPT, and Sales Targets.
- Use customer insight and curiosity to identify opportunities and improve results.
- Contribute ideas to improve KPI’s, engagement, and sell‑through — your voice matters.
- Understand how your individual performance impacts the wider business.
Learn, Grow & Stay Ahead
- Actively participate in product launches, digital learning, and BeKIKO training challenges.
- Stay informed on new collections, hero products, and application techniques.
- Be curious about trends in beauty, fashion, and social media — and share inspiration with the team.
- Take ownership of your development with clear progression opportunities within KIKO.
Operational Excellence & Visual Storytelling
- Follow KIKO’s operational standards to keep the store running smoothly and efficiently.
- Maintain Retail Excellence standards — clean, organised, and on‑brand at all times.
- Support stock management, replenishment, and delivery processes.
- Ensure policies, procedures, and brand guidelines are consistently met.
WHY JOIN KIKO MILANO?
- Be part of a global, trend‑driven beauty brand with strong values and personality.
- A workplace that celebrates individuality, creativity, and diversity.
- Ongoing training, product knowledge, and career development opportunities.
- A dynamic retail environment where no two days are the same.
- A role where you can express yourself, build confidence, and grow your future.
WHAT’S IN IT FOR YOU?
- 28 days’ holiday including Bank Holidays
- Enjoy a 50% staff discount on KIKO MILANO products
- Free allocation of KIKO MILANO products as part of your employee benefits
- 5% employer pension contribution
- Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health
- Monthly bonus scheme to reward performance and results
- Ongoing training and career development within KIKO MILANO
- Maternity and paternity bonus
- Employee referral scheme with rewards for recommending great talent
Job Requirements
- Passionate about beauty, self‑expression, and customer experience.
- Confident communicator with a natural ability to connect with people.
- Proactive, positive, and comfortable working in a fast‑paced retail environment.
- Commercially aware with a results‑driven mindset.
- A team player who thrives in a collaborative, inclusive culture.
- Open to learning, feedback, and continuous improvement.
- (Retail or beauty experience is a plus — but attitude, energy, and potential matter most.)
Beauty Advisor employer: Kikocosmetics
At KIKO MILANO, we pride ourselves on being more than just a beauty retailer; we are a vibrant community that champions creativity, individuality, and personal growth. As a Beauty Advisor, you will thrive in a dynamic environment where your passion for beauty and customer connection is celebrated, supported by ongoing training and development opportunities. With a strong emphasis on inclusivity and team spirit, KIKO offers a rewarding workplace where every day brings new experiences and the chance to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kikocosmetics, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kikocosmetics!
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kikocosmetics, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kikocosmetics and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kikocosmetics that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kikocosmetics
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
