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For Companies At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a passion for innovation.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be the KIKO Ambassador and make a real impact in the beauty industry.
- Qualifications: 4+ years in retail, strong leadership, and a love for beauty products.
- Other info: Flexible hours and a fun, collaborative work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Customer Experience / Business Management
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- PROCEDURES & POLICIES EXECUTION
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
JOB REQUIREMENTS
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Assistant Store Manager - Stratford in Stratford-upon-Avon employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Stratford in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with KIKO or similar brands. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for the beauty industry during interviews! Share your favourite KIKO products and how you would promote them. This will demonstrate your enthusiasm and fit for the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Store Manager - Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands, and how that passion can help you connect with customers.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Share specific examples of how you've coached or supported a team to achieve goals in the past.
Be Data-Driven: We love numbers! If you've got experience analysing sales data or hitting KPIs, make sure to include that in your application. It shows us you understand the business side of retail and can drive results.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values and product range. Familiarise yourself with their latest collections and understand what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or driven sales. Highlight how you’ve managed challenges and motivated your team to achieve business goals.
✨Be Data-Driven
Since the role involves monitoring KPIs, come prepared to discuss how you've used data to inform decisions in previous roles. Think of specific instances where analysing sales data led to improved performance or customer experience. This will show that you can make informed decisions that align with business objectives.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the store's current challenges, team dynamics, or how they measure success. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
