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For Companies At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a focus on teamwork and integrity.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be a KIKO Ambassador and make a real impact in the beauty industry.
- Qualifications: 4+ years in retail, strong leadership skills, and a passion for beauty.
- Other info: Flexible hours and a fun, fast-paced work environment await you!
The predicted salary is between 30000 - 42000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
JOB REQUIREMENTS
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Assistant Store Manager - White City in London employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - White City in London
✨Tip Number 1
Get to know the company culture before your interview. Check out KIKO's social media and website to understand their values and customer experience focus. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached a team or driven sales. We want to hear how you’ve made an impact, so be ready to share those experiences during your chat.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics or how success is measured at KIKO. It’s a great way to demonstrate your enthusiasm and get a feel for the store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KIKO family. Let’s make it happen!
We think you need these skills to ace Assistant Store Manager - White City in London
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've coached or supported a team in the past. We love to see how you can inspire others!
Be Data-Driven: We’re all about achieving those business KPIs, so don’t shy away from mentioning your experience with sales data and performance metrics. Talk about how you've used data to drive results in previous roles. It shows us you know how to keep the store thriving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values and product range. Familiarise yourself with their latest collections and understand what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or driven sales. Highlight how you’ve managed challenges and motivated your team to achieve business goals.
✨Prepare for KPI Discussions
Be ready to discuss how you've previously monitored and achieved KPIs in your past roles. Think of specific metrics you've worked with, like conversion rates or average ticket sizes, and be prepared to explain how you can apply that experience to help KIKO meet its business objectives.
✨Practice Customer Experience Scenarios
Customer experience is key at KIKO, so think about how you would handle various customer scenarios. Prepare to role-play situations where you might need to resolve a complaint or enhance a customer's shopping experience. This will showcase your problem-solving skills and commitment to excellent service.
