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For Companies At a Glance
- Tasks: Lead and coach a team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a focus on teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the beauty industry.
- Why this job: Be a KIKO Ambassador and make a real impact in a dynamic retail environment.
- Qualifications: 4+ years in retail, strong leadership, and a passion for beauty.
- Other info: Flexible shifts and a fun, energetic workplace await you!
The predicted salary is between 24000 - 36000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
Job Requirements
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Assistant Store Manager in London employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the KIKO brand inside out! Familiarise yourself with their products and values. This will not only help you stand out in interviews but also show your genuine passion for the beauty industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend KIKO events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle team management and customer service scenarios. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KIKO team and ready to contribute to our goals.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands, and how that passion can help you connect with customers.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Share specific examples of how you've coached or supported a team to achieve goals in the past.
Be Data-Driven: We love numbers! If you've got experience analysing sales data or hitting KPIs, make sure to include that in your application. It shows us you understand the business side of retail and can drive results.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to see your application and get to know you better. Plus, it shows you're serious about joining the KIKO family!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values and product range. Familiarise yourself with their latest collections and understand what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or resolved conflicts. Highlight how you can inspire and motivate others to achieve business goals and enhance customer experience.
✨Be Data-Driven
Since the role involves monitoring KPIs, come prepared to discuss how you've used data to drive sales and improve performance in previous roles. Think of specific metrics you've tracked and how your actions led to positive outcomes. This will show that you're not just a people person, but also someone who can make informed decisions based on analytics.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the store's current challenges, team dynamics, or upcoming initiatives. This shows your interest in the role and helps you gauge if it's the right fit for you.
