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- Tasks: Engage customers, provide beauty advice, and meet sales targets in a vibrant retail environment.
- Company: Join KIKO Milano, a leading beauty brand known for its innovative products and customer-centric approach.
- Benefits: Enjoy flexible working hours, training opportunities, and a fun team culture.
- Why this job: Be part of a dynamic team that values creativity and personal style while making a positive impact on customers.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills required.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in training the store team.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
- CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
- Guarantee that store is compliant with all KIKO standards.
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
REQUIREMENTS
- Minimum 1-2 years of experience in a similar role – either Fashion or Beauty.
- Strong knowledge of beauty products and trends.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced retail environment.
- Full flexibility to work evenings, weekends, and holidays.
- Proven ability to meet sales targets.
- Experience in conducting product demonstrations and applying makeup.
- Knowledge of skincare routines and techniques.
- Ability to maintain a clean and organized work area.
Keyholder (Beauty Advisor) employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder (Beauty Advisor)
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you in interviews but also demonstrate your genuine passion for the brand and its offerings.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on how to connect, understand their needs, and provide tailored beauty advice, which is crucial for a role like this.
✨Tip Number 3
Showcase your ability to meet sales targets by preparing examples of past experiences where you successfully achieved or exceeded goals. Be ready to discuss these during any informal chats or interviews.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours by mentioning any previous experience in fast-paced retail environments. Highlighting your adaptability can set you apart from other candidates.
We think you need these skills to ace Keyholder (Beauty Advisor)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Advisor at KIKO Milano. Familiarise yourself with their customer service standards and the importance of beauty expertise in enhancing customer experience.
Tailor Your CV: Highlight your relevant experience in the beauty or fashion industry. Emphasise your customer service skills, knowledge of beauty products, and any previous roles where you met sales targets or conducted product demonstrations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and your ability to connect with customers. Mention specific examples of how you've delivered outstanding service in the past and how you can contribute to KIKO Milano's goals.
Showcase Your Knowledge: In your application, demonstrate your understanding of current beauty trends and products. This could include mentioning specific brands or techniques you are familiar with, which will show your enthusiasm and expertise in the field.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at KIKO Milano.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with KIKO's focus on outstanding service.
✨Familiarise Yourself with KIKO Standards
Research KIKO Milano's brand values, products, and standards before the interview. Being knowledgeable about their offerings and how they operate will show your commitment and readiness to uphold their standards.
✨Prepare for Product Demonstrations
Since the role involves conducting product demonstrations, practice showcasing a few beauty products or techniques. Be ready to discuss your approach to applying makeup or skincare routines, as this will demonstrate your expertise and confidence.
