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- Tasks: Engage customers, provide beauty advice, and meet sales targets in a fast-paced environment.
- Company: Join KIKO Milano, a vibrant beauty brand known for its innovative products and customer focus.
- Benefits: Enjoy flexible hours, training opportunities, and a fun team culture.
- Why this job: Be part of a dynamic team that empowers others to express their unique style and beauty.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills required.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in training the store team.
The predicted salary is between 18000 - 30000 £ per year.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
- Guarantee that store is compliant with all KIKO standards.
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
REQUIREMENTS
- Minimum 1-2 years of experience in a similar role – either Fashion or Beauty.
- Strong knowledge of beauty products and trends.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced retail environment.
- Full flexibility to work evenings, weekends, and holidays.
- Proven ability to meet sales targets.
- Experience in conducting product demonstrations and applying makeup.
- Knowledge of skincare routines and techniques.
- Ability to maintain a clean and organized work area.
Keyholder (Beauty Advisor) employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder (Beauty Advisor)
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you in interviews but also demonstrate your passion for the brand and its offerings.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Role-playing different scenarios can prepare you for the dynamic environment of a retail store.
✨Tip Number 3
Showcase your ability to meet sales targets by preparing examples from your previous experience. Be ready to discuss how you achieved these goals and how you can bring that success to KIKO Milano.
✨Tip Number 4
Stay updated on the latest beauty trends and techniques, especially those relevant to KIKO Milano. This will not only impress during your interview but also show your commitment to continuous learning in the beauty industry.
We think you need these skills to ace Keyholder (Beauty Advisor)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Advisor at KIKO Milano. Highlight your passion for beauty and customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience in the beauty or fashion industry. Emphasise any relevant skills such as product knowledge, customer service, and sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific experiences that demonstrate your ability to meet sales targets and provide exceptional customer service.
Showcase Your Knowledge: In your application, include examples of your knowledge about beauty products and trends. This could be through previous roles, personal experiences, or even relevant training you've undertaken.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion for beauty products and trends, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this is crucial for a Beauty Advisor position.
✨Familiarise Yourself with KIKO Standards
Research KIKO Milano's brand values, standards, and product offerings. Being knowledgeable about their products and how they align with customer expectations will show your commitment and readiness to uphold their standards.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would engage with customers, recommend products, and handle objections, as this will demonstrate your ability to connect with clients effectively.
