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- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a focus on teamwork and integrity.
- Benefits: Competitive salary, career growth opportunities, and a fun work environment.
- Why this job: Be a KIKO Ambassador and make a real impact in the beauty industry.
- Qualifications: 4+ years in retail, strong leadership skills, and a passion for beauty.
- Other info: Flexible hours and a chance to work with exciting products.
The predicted salary is between 36000 - 60000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.
The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Customer Experience / Business Management
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- PROCEDURES & POLICIES EXECUTION
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Flagship Assistant Store Manager employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with KIKO or similar brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching KIKO's brand values and recent campaigns. Show us that you’re not just passionate about beauty but also understand how to drive customer experience and sales in line with our goals.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've successfully coached a team or improved sales. We want to see how you can inspire others to deliver the KIKO customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the KIKO family.
We think you need these skills to ace Flagship Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've coached or supported a team in the past. We love seeing how you can inspire others!
Be Data-Driven: We’re all about achieving those business KPIs, so don’t shy away from mentioning your experience with sales data and performance metrics. Talk about how you've used data to drive decisions and improve results in previous roles. It shows us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values while you’re at it!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values, products, and customer experience strategies. Familiarise yourself with their latest collections and promotions, as this will show your genuine interest and passion for the beauty industry.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Highlight specific situations where you coached team members to achieve sales targets or enhanced the overall store experience.
✨Be Data-Driven
Brush up on your knowledge of business KPIs relevant to retail. Be ready to discuss how you've used sales data to make informed decisions in previous roles. This will demonstrate your analytical skills and ability to drive business growth.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would coach a team member or handle a customer complaint.
