At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a focus on teamwork and integrity.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Why this job: Be a KIKO Ambassador and make a real impact in the beauty industry.
- Qualifications: 4+ years in retail management, strong leadership, and a passion for beauty.
- Other info: Flexible hours and a fun, fast-paced work environment await you!
The predicted salary is between 30000 - 42000 Β£ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
MAIN RESPONSIBILITIES
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
Requirements:
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Flagship Assistant Store Manager in City of Westminster employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Flagship Assistant Store Manager in City of Westminster
β¨Tip Number 1
Get to know the KIKO brand inside out! Familiarise yourself with their products and values. This will not only help you stand out in interviews but also show your genuine passion for the beauty industry.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend KIKO events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for role-play scenarios during interviews. As an Assistant Store Manager, you'll need to demonstrate your coaching skills and customer service approach. Practising these scenarios can help you nail it when it counts!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Flagship Assistant Store Manager in City of Westminster
Some tips for your application π«‘
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands, and how that passion drives you to deliver an exceptional customer experience.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've coached and supported your team in the past to achieve business goals and improve customer satisfaction.
Be Data-Driven: We love numbers! If you've got experience analysing sales data or tracking KPIs, mention it in your application. Show us how you've used data to make informed decisions that positively impacted your previous stores.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about our brand and values!
How to prepare for a job interview at KIKO MILANO
β¨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values and product range. Familiarise yourself with their latest collections and understand what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
β¨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully coached or managed a team. Highlight specific situations where your leadership made a difference in achieving sales targets or enhancing customer experience.
β¨Demonstrate Your Customer-Centric Approach
KIKO places a strong emphasis on customer experience. Be ready to discuss how you've previously improved customer satisfaction or handled challenging situations. Use real-life examples to illustrate your ability to prioritise customer needs while driving business goals.
β¨Prepare for KPI Discussions
Understand key performance indicators relevant to retail, such as conversion rates and average ticket size. Be prepared to discuss how youβve monitored and improved these metrics in your previous roles. Showing that you can analyse data and make informed decisions will set you apart.