At a Glance
- Tasks: Engage customers and provide beauty expertise while meeting sales goals.
- Company: Join KIKO Milano, a vibrant brand passionate about beauty and style.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in team training.
The predicted salary is between 18000 - 30000 £ per year.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
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Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
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Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
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Satisfy Customer’s needs with cross-selling products.
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Completion of all BeKIKO dossiers, quizzes and training elements
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Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
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As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
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Guarantee that store is compliant with all KIKO standards
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Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
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Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
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Guarantee the constant updating on market trends.
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Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
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Strong knowledge of beauty products and trends
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Excellent communication and customer service skills
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Ability to work in a fast-paced retail environment
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Full Flexibility to work evenings, weekends, and holidays
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Proven ability to meet sales targets
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Experience in conducting product demonstrations and applying makeup
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Knowledge of skincare routines and techniques
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Ability to maintain a clean and organized work area
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you during the interview but also demonstrate your genuine passion for the brand and its offerings.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Role-playing different scenarios can prepare you for the types of interactions you'll have as a Beauty Advisor.
✨Tip Number 3
Showcase your makeup application skills by creating a portfolio of looks you've done, whether on yourself or others. This visual evidence of your expertise can be a great conversation starter during your interview.
✨Tip Number 4
Network with current or former employees of KIKO Milano to gain insights into the company culture and expectations. Their experiences can provide valuable tips that could give you an edge in the hiring process.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Beauty Advisor position at KIKO Milano. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in beauty or fashion roles. Mention specific achievements, such as meeting sales targets or providing exceptional customer service, to demonstrate your suitability for the role.
Showcase Your Passion: Express your passion for beauty and helping others in your application. Share personal experiences or stories that illustrate your enthusiasm for beauty products and trends, as well as your commitment to enhancing customers' unique styles.
Tailor Your Application: Customise your CV and cover letter to reflect KIKO Milano's values and standards. Use language that aligns with their brand and mention how you can contribute to their goals, particularly in delivering outstanding customer service and achieving sales targets.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at KIKO Milano.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with KIKO's focus on outstanding service.
✨Know Your Products
Familiarise yourself with KIKO Milano's product range and current beauty trends. Being able to discuss specific products and how they can benefit customers will show your expertise and commitment to the role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice how you would approach a customer, recommend products, and handle objections, as this will demonstrate your ability to connect with clients effectively.