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- Tasks: Engage customers and provide beauty expertise while meeting sales goals.
- Company: Join KIKO Milano, a vibrant brand passionate about beauty and style.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in team training.
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Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
Satisfy Customer’s needs with cross-selling products.
Completion of all BeKIKO dossiers, quizzes and training elements
Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
Guarantee that store is compliant with all KIKO standards
Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
Guarantee the constant updating on market trends.
Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
Strong knowledge of beauty products and trends
Excellent communication and customer service skills
Ability to work in a fast-paced retail environment
Full Flexibility to work evenings, weekends, and holidays
Proven ability to meet sales targets
Experience in conducting product demonstrations and applying makeup
Knowledge of skincare routines and techniques
Ability to maintain a clean and organized work area
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you engage with customers but also demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer interactions smoothly will set you apart as a candidate who can deliver exceptional service.
✨Tip Number 3
Showcase your makeup application skills by creating a portfolio of looks you've done, whether on yourself or others. This visual evidence of your expertise can be a great conversation starter in interviews.
✨Tip Number 4
Network with current or former KIKO employees on social media platforms. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Beauty Advisor position at KIKO Milano. Understand the key responsibilities and required skills, such as customer service excellence and knowledge of beauty products.
Tailor Your CV: Customise your CV to highlight relevant experience in beauty or fashion. Emphasise any previous roles where you provided exceptional customer service or met sales targets, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and your ability to connect with customers. Mention specific experiences that demonstrate your skills in product knowledge and customer engagement.
Showcase Your Knowledge: In your application, include examples of your understanding of current beauty trends and products. This could be through mentioning specific brands or techniques you are familiar with, which will show your enthusiasm and expertise in the field.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion for beauty products and trends.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, understand their needs, and offer tailored product recommendations.
✨Familiarise Yourself with KIKO Standards
Research KIKO Milano's brand values, standards, and product range. Being knowledgeable about their offerings will show your commitment and help you align your answers with their expectations during the interview.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises where you may need to demonstrate your sales techniques or product knowledge. Practising these scenarios can help you feel more confident and showcase your skills effectively.
