At a Glance
- Tasks: Engage customers, provide beauty advice, and meet sales targets in a vibrant retail environment.
- Company: Join KIKO Milano, a leading beauty brand known for its innovative products and customer-centric approach.
- Benefits: Enjoy flexible working hours, training opportunities, and a fun team culture.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity in beauty.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills required.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in training the team.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
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Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
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Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
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Satisfy Customer’s needs with cross-selling products.
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Completion of all BeKIKO dossiers, quizzes and training elements
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Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
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As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
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Guarantee that store is compliant with all KIKO standards
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Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
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Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
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Guarantee the constant updating on market trends.
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Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
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Strong knowledge of beauty products and trends
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Excellent communication and customer service skills
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Ability to work in a fast-paced retail environment
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Full Flexibility to work evenings, weekends, and holidays
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Proven ability to meet sales targets
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Experience in conducting product demonstrations and applying makeup
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Knowledge of skincare routines and techniques
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Ability to maintain a clean and organized work area
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you in interviews but also demonstrate your genuine passion for the brand and its offerings.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Role-playing different scenarios can prepare you for the dynamic environment of a retail setting and show your ability to connect with clients.
✨Tip Number 3
Network with current or former employees of KIKO Milano. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Stay updated on the latest beauty trends and techniques by following beauty influencers and brands on social media. This will not only enhance your knowledge but also give you talking points during interviews to showcase your enthusiasm for the industry.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Beauty Advisor position at KIKO Milano. Tailor your application to highlight relevant experience and skills.
Showcase Your Passion: In your cover letter, express your passion for beauty and helping others enhance their style. Share personal experiences or anecdotes that demonstrate your enthusiasm for the beauty industry.
Highlight Relevant Experience: Make sure to detail any previous experience in beauty or fashion roles. Include specific examples of how you have delivered exceptional customer service, met sales targets, or conducted product demonstrations.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at KIKO Milano.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to engage with customers, understand their needs, and offer tailored beauty advice, as this is crucial for a Beauty Advisor position.
✨Familiarise Yourself with KIKO Standards
Research KIKO Milano's brand values, product range, and customer service standards. Being knowledgeable about their expectations will show that you're serious about the role and ready to uphold their high standards.
✨Prepare for Product Demonstrations
Since the role involves conducting product demonstrations, practice showcasing your makeup application skills. Be ready to discuss your favourite products and how you would recommend them to customers, demonstrating your expertise in beauty trends.