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For Companies At a Glance
- Tasks: Engage customers, provide beauty advice, and meet sales targets in a vibrant retail environment.
- Company: Join KIKO Milano, a leading beauty brand known for its innovative products and customer-centric approach.
- Benefits: Enjoy flexible working hours, training opportunities, and a fun team culture.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity in beauty.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills required.
- Other info: Opportunity to become a 'Beauty Tutor' and assist in team training.
The predicted salary is between 18000 - 30000 £ per year.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
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Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
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Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
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Satisfy Customer’s needs with cross-selling products.
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Completion of all BeKIKO dossiers, quizzes and training elements
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Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
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As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
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Guarantee that store is compliant with all KIKO standards
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Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
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Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
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Guarantee the constant updating on market trends.
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Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
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Strong knowledge of beauty products and trends
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Excellent communication and customer service skills
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Ability to work in a fast-paced retail environment
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Full Flexibility to work evenings, weekends, and holidays
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Proven ability to meet sales targets
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Experience in conducting product demonstrations and applying makeup
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Knowledge of skincare routines and techniques
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Ability to maintain a clean and organized work area
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you engage with customers effectively but also demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer interactions smoothly will set you apart as a candidate who can deliver outstanding service.
✨Tip Number 3
Showcase your makeup application skills by creating a portfolio of looks you've done, whether on yourself or others. This visual evidence of your expertise can be a great conversation starter during interviews.
✨Tip Number 4
Network with current or former KIKO employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Advisor at KIKO Milano. Familiarise yourself with their customer service standards and the importance of beauty expertise in enhancing customer experiences.
Tailor Your CV: Highlight your relevant experience in beauty or fashion, focusing on customer service skills and any sales achievements. Make sure to include specific examples of how you've met sales targets or provided exceptional service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and your ability to connect with customers. Mention your knowledge of beauty products and trends, and explain why you want to work specifically for KIKO Milano.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the beauty industry.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty and helping others enhance their style. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at KIKO Milano.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with KIKO's focus on outstanding service.
✨Know Your Products
Familiarise yourself with KIKO Milano's product range and current beauty trends. Being able to discuss specific products and how they can benefit customers will show your expertise and commitment to the role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice how you would approach a customer, recommend products, and handle objections, as this will demonstrate your ability to connect with clients effectively.
