At a Glance
- Tasks: Engage customers and provide beauty expertise while meeting sales goals.
- Company: Join KIKO Milano, a vibrant brand passionate about beauty and style.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills.
- Other info: Opportunity to assist in training as a 'Beauty Tutor' and stay updated on trends.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
Main Responsibilities
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
Procedures & Policies Execution
- Guarantee that store is compliant with all KIKO standards.
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
Job Requirements
- Minimum 1-2 year of experience in a similar role – either Fashion or Beauty.
- Strong knowledge of beauty products and trends.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced retail environment.
- Full Flexibility to work evenings, weekends, and holidays.
- Proven ability to meet sales targets.
- Experience in conducting product demonstrations and applying makeup.
- Knowledge of skincare routines and techniques.
- Ability to maintain a clean and organized work area.
Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Familiarise yourself with KIKO Milano's product range and current beauty trends. This knowledge will not only help you connect with customers but also demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for real-life situations where you'll need to provide exceptional service and handle various customer needs.
✨Tip Number 3
Showcase your makeup application skills by creating a portfolio of looks you've done. This can be a great conversation starter and will highlight your expertise when discussing your experience with potential employers.
✨Tip Number 4
Network with current or former KIKO employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty or fashion. Emphasise any customer service roles and specific achievements, such as meeting sales targets or conducting product demonstrations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and your understanding of KIKO Milano's brand values. Mention how your skills align with the responsibilities of a Beauty Advisor and express your enthusiasm for helping customers enhance their style.
Showcase Your Knowledge: In your application, demonstrate your knowledge of current beauty trends and products. You could mention specific brands or techniques you are familiar with, which will show your expertise and commitment to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the beauty industry.
How to prepare for a job interview at KIKO MILANO
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and trends during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with the hiring team at KIKO Milano.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. KIKO Milano values outstanding service, so be ready to discuss how you engage with customers and meet their needs effectively.
✨Know the Brand Inside Out
Familiarise yourself with KIKO Milano's product range and brand values. Being knowledgeable about their offerings will show your commitment and help you answer questions confidently, making a great impression.
✨Dress the Part
Since this role involves representing a beauty brand, ensure your appearance aligns with KIKO's standards. Dress stylishly and appropriately, showcasing your understanding of beauty and fashion, which will reflect positively on your candidacy.