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- Tasks: Deliver exceptional beauty advice and customer service while meeting sales goals.
- Company: Join the vibrant team at KIKO Milano, a leading beauty brand.
- Benefits: Flexible hours, dynamic work environment, and opportunity for growth.
- Why this job: Be part of a fun team and help others shine this Christmas season.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and great communication skills.
- Other info: Perfect role for beauty enthusiasts looking to gain retail experience.
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
(THIS ROLE IS A CHRISTMAS TEMP ROLE)
MAIN RESPONSIBILITIES
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
- Guarantee that store is compliant with all KIKO standards
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
REQUIREMENTS
- Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
- Strong knowledge of beauty products and trends
- Excellent communication and customer service skills
- Ability to work in a fast-paced retail environment
- Full Flexibility to work evenings, weekends, and holidays
- Proven ability to meet sales targets
- Experience in conducting product demonstrations and applying makeup
- Knowledge of skincare routines and techniques
- Ability to maintain a clean and organized work area
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Get to know the brand! Before your interview, dive into KIKO Milano's products and values. This way, you can show off your passion for beauty and how you align with their mission during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage and connect with customers. Role-playing with a friend can help you feel more confident when it comes to delivering that outstanding service.
✨Tip Number 3
Show off your beauty expertise! Be ready to discuss the latest trends and your favourite products. You could even bring along a few makeup looks you've created to showcase your skills and creativity.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're serious about joining the KIKO team this Christmas!
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences and how you've helped others enhance their style. We want to see that you’re not just applying for a job, but that you genuinely care about the beauty industry.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in beauty or fashion. Mention any specific skills or knowledge about beauty products and trends that align with what we’re looking for at KIKO Milano.
Be Personable and Engaging: Remember, this role is all about customer service! Use a friendly tone in your application to show us that you can connect with customers. We want to know that you can deliver outstanding service and create a welcoming atmosphere.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our vibrant team!
How to prepare for a job interview at KIKO MILANO
✨Know Your Beauty Stuff
Brush up on your knowledge of beauty products and trends before the interview. Be ready to discuss your favourite products, how they work, and why you love them. This shows your passion and expertise, which is crucial for a role as a Beauty Advisor.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved an issue effectively. This will demonstrate your ability to connect with clients and enhance their experience.
✨Dress the Part
Since KIKO Milano has specific standards for appearance, make sure you dress in line with their brand. Choose an outfit that reflects your personal style while also being professional and polished. Don’t forget to showcase your makeup skills – a well-done look can speak volumes!
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales strategies and be prepared to talk about how you’ve met or exceeded targets in previous roles. Think of ways you can contribute to KIKO’s goals, like cross-selling products or engaging customers effectively.
