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For Companies At a Glance
- Tasks: Provide exceptional beauty advice and customer service to enhance clients' unique styles.
- Company: Join the vibrant team at KIKO Milano, a leading beauty brand.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in the beauty industry.
- Why this job: Be part of a dynamic team and help others feel beautiful every day.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and excellent communication skills.
- Other info: Opportunity to train others and stay updated on the latest beauty trends.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
Responsibilities
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (e.g. Trends, Stock, Housekeeping).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
PROCEDURES & POLICIES EXECUTION
- Guarantee that store is compliant with all KIKO standards.
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
Qualifications
- Minimum 1-2 year of experience in a similar role – either Fashion or Beauty.
- Strong knowledge of beauty products and trends.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced retail environment.
- Full Flexibility to work evenings, weekends, and holidays.
- Proven ability to meet sales targets.
- Experience in conducting product demonstrations and applying makeup.
- Knowledge of skincare routines and techniques.
- Ability to maintain a clean and organized work area.
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with KIKO Milano's products, values, and latest trends. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. This will help you feel more confident in showcasing your ability to engage and connect with customers during the interview.
✨Tip Number 3
Dress the part! Since you're applying for a Beauty Advisor role, make sure your outfit and makeup reflect KIKO's standards. This not only shows your understanding of the brand but also demonstrates your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the KIKO team!
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences and how they’ve shaped your understanding of beauty trends and customer service. We want to see your personality and enthusiasm for the role!
Tailor Your Application: Make sure to customise your application to highlight relevant experience in beauty or fashion. Mention specific skills that align with the responsibilities listed in the job description. This shows us you’re serious about joining our team at KIKO Milano!
Highlight Customer Service Skills: Since delivering outstanding customer service is key, include examples of how you've gone above and beyond for customers in previous roles. We love seeing how you connect with people and enhance their experience!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on being part of our vibrant team!
How to prepare for a job interview at KIKO MILANO
✨Know Your Beauty Stuff
Brush up on your knowledge of beauty products and trends before the interview. Be ready to discuss your favourite products, how they work, and why you love them. This shows your passion and expertise, which is crucial for a role as a Beauty Advisor.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond to help a customer or resolved an issue effectively. This will demonstrate your ability to connect with clients and enhance their experience.
✨Dress the Part
Since KIKO Milano has specific standards for appearance, make sure you dress in line with their brand. Choose an outfit that reflects your personal style while also being professional and polished. Don’t forget to showcase your makeup skills – a well-done look can speak volumes!
✨Be Ready to Sell
Expect questions about sales targets and cross-selling techniques. Prepare to discuss how you would approach selling products and meeting KPIs. You might even be asked to demonstrate a product, so practice your pitch and be confident in showcasing your skills.
