At a Glance
- Tasks: Provide exceptional customer service and beauty expertise to clients.
- Company: Join KIKO MILANO, a leading beauty brand with a vibrant culture.
- Benefits: Flexible part-time hours, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team and help customers look and feel their best.
- Qualifications: 1-2 years in beauty or fashion, strong product knowledge, and great communication skills.
- Other info: Opportunity to grow as a 'Beauty Tutor' and enhance your beauty career.
Overview
Join to apply for the Beauty Advisor role at KIKO MILANO.
As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.
Main Responsibilities
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As an employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.
Procedures & Policies Execution
- Guarantee that store is compliant with all KIKO standards
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
Job Requirements
- Minimum 1-2 year of experience in a similar role – either Fashion or Beauty
- Strong knowledge of beauty products and trends
- Excellent communication and customer service skills
- Ability to work in a fast-paced retail environment
- Full Flexibility to work evenings, weekends, and holidays
- Proven ability to meet sales targets
- Experience in conducting product demonstrations and applying makeup
- Knowledge of skincare routines and techniques
- Ability to maintain a clean and organized work area
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Personal Care Product Manufacturing
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Beauty Advisor employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Get to know KIKO's products inside out! Familiarise yourself with their latest beauty trends and bestsellers. This way, when you chat with customers, you can confidently recommend the right products and show off your expertise.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable engaging with different types of customers. Remember, a friendly smile and genuine interest can make all the difference in creating a memorable shopping experience.
✨Tip Number 3
Show off your passion for beauty! When you apply through our website, include a short video or a portfolio showcasing your makeup skills or product knowledge. This will help you stand out from the crowd and demonstrate your enthusiasm for the role.
✨Tip Number 4
Stay updated on market trends! Follow beauty influencers and brands on social media to keep your finger on the pulse. This knowledge will not only impress your potential employers but also help you connect better with customers looking for the latest products.
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and trends, and how they inspire you. We want to see that you’re not just applying for a job, but that you genuinely care about the beauty industry.
Tailor Your Application: Make sure to customise your application to fit the Beauty Advisor role at KIKO MILANO. Highlight relevant experience and skills that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Professional Yet Authentic: While we love a bit of personality, remember to keep it professional. Use clear language and check for any spelling or grammar mistakes. We want to see the real you, but also someone who pays attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at KIKO MILANO
✨Know Your Beauty Products
Make sure you brush up on your knowledge of beauty products and trends before the interview. Be ready to discuss your favourite products and why they stand out to you. This shows your passion for the industry and helps you connect with the interviewer.
✨Dress to Impress
Since you'll be representing KIKO MILANO, it's essential to dress in line with their standards. Choose an outfit that reflects the brand's style and complements your personal flair. Don’t forget to showcase a makeup look that highlights your skills!
✨Practice Your Customer Service Skills
Prepare for role-play scenarios where you might need to demonstrate your customer service skills. Think about how you would engage with customers, handle queries, and cross-sell products. Practising these interactions can help you feel more confident during the interview.
✨Stay Updated on Market Trends
Familiarise yourself with the latest beauty trends and KIKO’s product offerings. Being able to discuss current trends and how they relate to KIKO’s products will show your enthusiasm and commitment to delivering exceptional customer experiences.