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For Companies At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a focus on teamwork and integrity.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth in the beauty industry.
- Why this job: Be a KIKO Ambassador and make a real impact in a fun, fast-paced environment.
- Qualifications: 4+ years in retail, strong leadership skills, and a passion for beauty.
- Other info: Flexible shifts and a chance to work with exciting beauty products.
The predicted salary is between 30000 - 42000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
Main Responsibilities
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
JOB REQUIREMENTS
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Assistant Store Manager - White City employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - White City
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with KIKO or similar brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by diving deep into KIKO's brand values and products. Show us that you’re not just another candidate; demonstrate your passion for beauty and how you can enhance the customer experience.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past roles where you’ve successfully coached a team or driven sales. We want to see how you can inspire others to achieve business goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the KIKO family.
We think you need these skills to ace Assistant Store Manager - White City
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've coached or supported a team in the past. We love seeing how you can inspire others!
Be Data-Driven: We’re all about achieving those business KPIs, so don’t shy away from mentioning your experience with sales data and performance metrics. Talk about how you've used data to drive results in previous roles. It shows us you know how to keep the store thriving!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applicants and ensures your application gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO Inside Out
Before the interview, dive deep into KIKO's brand values and product range. Familiarise yourself with their latest collections and understand what sets them apart in the beauty industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or driven sales. Highlight how you’ve managed challenges and motivated your team to achieve business goals.
✨Prepare for KPI Discussions
Be ready to discuss how you've monitored and achieved KPIs in previous roles. Think of specific metrics you've worked with, like conversion rates or average ticket sizes, and be prepared to explain how you used data to make informed decisions that positively impacted sales.
✨Practice Customer Experience Scenarios
Since customer experience is key at KIKO, think about scenarios where you've enhanced customer satisfaction. Prepare to role-play these situations during the interview, showcasing your problem-solving skills and ability to create a welcoming environment for customers.
