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For Companies At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer experience and drive sales.
- Company: Join KIKO MILANO, a vibrant beauty brand with a passion for excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be a KIKO Ambassador and make a real impact in the beauty industry.
- Qualifications: 4+ years in retail, strong leadership, and a love for beauty products.
- Other info: Exciting career progression in a supportive and energetic environment.
The predicted salary is between 30000 - 42000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave. The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
MAIN RESPONSIBILITIES
- PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, on-board, train and support the team to deliver the customer experience and business goals.
- Support in ensuring all the store planning and annual leave is in line with the business needs.
- Coach the team on products, make up application technique and selling techniques in order to deliver the KIKO customer experience.
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager.
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex).
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager.
- Completion of all BeKIKO dossiers, quizzes and training elements.
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss).
- Guarantee that stores are compliant with all KIKO standards and procedures.
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant.
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
Requirements:
- Minimum of 4 years of experience in a similar role within the retail industry.
- Demonstrated leadership skills and the ability to effectively manage a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proven track record of achieving sales targets and driving business growth.
- Knowledge of inventory management and visual merchandising.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as required.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Passion for the beauty industry and familiarity with KIKO MILANO products.
Assistant Store Manager - Stratford employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Stratford
✨Tip Number 1
Get to know the KIKO brand inside out! Familiarise yourself with their products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true KIKO Ambassador.
✨Tip Number 2
Practice your people management skills! Think of examples where you've successfully coached or supported a team. Be ready to share these stories during your interview to demonstrate your leadership abilities.
✨Tip Number 3
Show your analytical side! Brush up on how to interpret sales data and discuss how you've used it to drive business growth in the past. This will highlight your ability to meet those all-important KPIs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Assistant Store Manager - Stratford
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Mention any experience you have with KIKO products or similar brands, and how that passion drives your customer service approach.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share specific examples of how you've coached or supported a team in the past to achieve business goals.
Be Data-Driven: We love numbers! If you've got experience analysing sales data or hitting KPIs, make sure to include that in your application. It shows you understand the business side of retail and can help drive success.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to see your application and get to know you better. Plus, it shows you're serious about joining the KIKO family!
How to prepare for a job interview at KIKO MILANO
✨Know Your KIKO
Familiarise yourself with KIKO MILANO's products and brand values. Understand their customer experience philosophy and be ready to discuss how you can embody these in your role as an Assistant Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully coached and managed a team in the past. Highlight specific instances where your leadership directly contributed to achieving sales targets or improving customer experience.
✨Be Data-Driven
Brush up on your knowledge of business KPIs relevant to retail. Be ready to discuss how you've used data to make informed decisions in previous roles, and how you plan to monitor and drive KPIs at KIKO.
✨Demonstrate Your Passion
Let your enthusiasm for the beauty industry shine through. Share your experiences with KIKO products or similar brands, and explain why you're excited about the opportunity to contribute to the KIKO team.
