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For Companies At a Glance
- Tasks: Lead and coach the team to enhance customer experience and achieve sales goals.
- Company: Join KIKO MILANO, a vibrant beauty brand known for its innovative products and inclusive culture.
- Benefits: Enjoy flexible working hours, training opportunities, and a fun team environment.
- Why this job: Be part of a dynamic team that values integrity, respect, and teamwork while making an impact in beauty.
- Qualifications: 3+ years in retail management, strong leadership, and a passion for beauty products required.
- Other info: Opportunity to grow within a global brand and work with a creative team.
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.
The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork.
MAIN RESPONSIBILITIES
PEOPLE MANAGEMENT
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Coach and support the team to deliver customer experience and business goals
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Recruit, on-board train and support the team to deliver the customer experience and business goals
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Support in ensuring all the store planning and annual leave is in line with the business needs
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Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
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Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
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Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex)
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Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager
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Completion of all BeKIKO dossiers, quizzes and training elements
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Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss)
PROCEDURES & POLICIES EXECUTION
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Guarantee that stores are compliant with all KIKO standards and procedures
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Guarantee the compliance with store procedures (KIKO STORE BOOK).
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Guarantee the execution of the promotional calendar.
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Guarantee all operational procedures are adhered to in store and that the store is compliant
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Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
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Minimum of 3 years of experience in a similar role within the retail industry
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Demonstrated leadership skills and the ability to effectively manage a team
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Excellent communication and interpersonal skills
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Strong organizational and time management abilities
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Proven track record of achieving sales targets and driving business growth
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Knowledge of inventory management and visual merchandising
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Ability to analyze sales data and make informed decisions
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Flexibility to work evenings, weekends, and holidays as required
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Proficiency in using point-of-sale (POS) systems and other retail software
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Passion for the beauty industry and familiarity with KIKO MILANO products
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Assistant Store Manager employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with KIKO's brand values and product range. Understanding their mission and the specific products they offer will help you connect with the team and demonstrate your passion for the beauty industry during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you coached team members to achieve sales targets or improve customer experience.
✨Tip Number 3
Research common retail KPIs and be prepared to discuss how you've monitored and improved these metrics in previous roles. This will demonstrate your analytical skills and ability to drive business growth.
✨Tip Number 4
Network with current or former employees of KIKO if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any leadership roles. Emphasise your achievements in driving sales and customer experience, as these are key aspects of the Assistant Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and familiarity with KIKO MILANO products. Mention specific examples of how you've successfully coached teams or improved customer experiences in previous roles.
Highlight Key Skills: Clearly outline your communication, organisational, and time management skills in your application. Provide examples of how you've used these skills to achieve business goals or manage a team effectively.
Showcase Your Results: Include quantifiable results in your application, such as sales targets you've met or exceeded, improvements in customer satisfaction scores, or successful training initiatives you've led. This will demonstrate your ability to drive business growth.
How to prepare for a job interview at KIKO MILANO
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully coached and supported a team in the past, highlighting any improvements in customer experience or sales.
✨Know the KIKO Brand
Familiarise yourself with KIKO MILANO products and brand values. During the interview, express your passion for the beauty industry and how you align with their mission. This will show that you're not just looking for any job, but are genuinely interested in contributing to their success.
✨Prepare for KPI Discussions
Understand key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've monitored and improved KPIs in previous roles, and come prepared with ideas on how you would approach this at KIKO.
✨Demonstrate Problem-Solving Skills
Retail can be unpredictable, so showcasing your ability to handle challenges is essential. Think of examples where you've addressed compliance issues or operational challenges effectively, and be ready to discuss these scenarios during your interview.
