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For Companies At a Glance
- Tasks: Lead and coach the team to enhance customer experience and achieve sales goals.
- Company: Join KIKO, a vibrant beauty brand known for its innovative products and customer-centric approach.
- Benefits: Enjoy flexible working hours and a dynamic team environment in various London locations.
- Why this job: Be part of a passionate team that values integrity, respect, and teamwork while making an impact in beauty.
- Qualifications: 3-4 years in retail management, strong leadership, and a passion for beauty are essential.
- Other info: Opportunity to grow within a reputable brand and develop your skills in a fun, fast-paced setting.
The predicted salary is between 30000 - 42000 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager in driving customer experience, sales, and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.
The UK team works in the spirit of Integrity, Respect, Accountability, and Teamwork.
MAIN RESPONSIBILITIES
PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals.
- Recruit, onboard, train, and support the team to achieve the store\’s objectives.
- Support in planning and managing annual leave to align with business needs.
- Coach the team on products, makeup application techniques, and selling techniques to enhance the customer experience.
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
- Monitor Business KPIs and implement follow-up action plans as agreed with the Store Manager.
- Achieve business goals related to customer experience, sales, and operational expenditure.
- Prioritize impactful actions in line with store goals.
- Complete all BeKIKO dossiers, quizzes, and training modules.
- Monitor KPIs such as LFL progression, Conversion Rate, Average Ticket, and Stock-loss.
PROCEDURES & POLICIES EXECUTION
- Ensure store compliance with all KIKO standards and procedures.
- Adhere to store procedures outlined in the KIKO STORE BOOK.
- Execute the promotional calendar effectively.
- Maintain operational procedures and ensure store compliance, addressing issues promptly with the Store Manager.
Minimum of 3 years of experience in a similar retail role, demonstrated leadership skills, excellent communication, and interpersonal skills are required. The candidate should have strong organizational abilities, a track record of achieving sales targets, knowledge of inventory management and visual merchandising, and proficiency in retail software. Flexibility to work evenings, weekends, and holidays is essential. A passion for the beauty industry and familiarity with KIKO MILANO products are preferred.
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Assistant Store Manager employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with KIKO's brand values and product offerings. Understanding the brand's mission and how it positions itself in the beauty industry will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss how you coached team members to achieve sales targets and improve customer experiences.
✨Tip Number 3
Showcase your analytical skills by being prepared to discuss how you've used sales data to drive business decisions. Think of instances where your insights led to improved performance or operational efficiency.
✨Tip Number 4
Be flexible and open about your availability, especially since the role requires working evenings, weekends, and holidays. Emphasizing your willingness to adapt to the store's needs can set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the KIKO Brand: Familiarize yourself with KIKO's brand values, products, and customer experience philosophy. This will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: Emphasize your previous retail management experience, particularly in coaching teams and achieving sales targets. Use specific examples to demonstrate your leadership skills and ability to drive business growth.
Showcase Your Passion for Beauty: Express your enthusiasm for the beauty industry and familiarity with KIKO MILANO products. Mention any relevant experiences or knowledge that showcase your passion and understanding of the market.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities and requirements mentioned in the job description. Make sure to address how you can contribute to the store's success and align with KIKO's values.
How to prepare for a job interview at KIKO MILANO
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully coached and supported a team in the past, highlighting any improvements in customer experience or sales.
✨Know the KIKO Brand
Familiarize yourself with KIKO MILANO products and brand values. During the interview, express your passion for the beauty industry and how you align with the company's mission. This will show that you're not just looking for any job, but that you're genuinely interested in being part of the KIKO team.
✨Prepare for KPI Discussions
Understand key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've monitored and achieved KPIs in previous roles, and think about how you would approach setting and following up on action plans in this position.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've handled challenges in a retail environment. Whether it's managing inventory issues or ensuring compliance with store procedures, showcasing your problem-solving skills will demonstrate your readiness for the role.
