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For Companies At a Glance
- Tasks: Lead and coach the team to enhance customer experience and achieve sales goals.
- Company: Join KIKO MILANO, a vibrant beauty brand known for its innovative products.
- Benefits: Enjoy flexible working hours, training opportunities, and a fun team environment.
- Why this job: Be part of a dynamic team that values integrity, respect, and teamwork while making an impact.
- Qualifications: 4 years in retail management, strong leadership, and a passion for beauty products required.
- Other info: Opportunity to grow within a global brand and develop your skills in a creative industry.
The predicted salary is between 28800 - 43200 £ per year.
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.
The team works in the spirit of Integrity, Respect, Accountability and Teamwork.
MAIN RESPONSIBILITIES
PEOPLE MANAGEMENT
- Coach and support the team to deliver customer experience and business goals
- Recruit, on-board train and support the team to deliver the customer experience and business goals
- Support in ensuring all the store planning and annual leave is in line with the business needs
- Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience
CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT
- Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
- Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex)
- Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager
- Completion of all BeKIKO dossiers, quizzes and training elements
- Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss)
PROCEDURES & POLICIES EXECUTION
- Guarantee that stores are compliant with all KIKO standards and procedures
- Guarantee the compliance with store procedures (KIKO STORE BOOK).
- Guarantee the execution of the promotional calendar.
- Guarantee all operational procedures are adhered to in store and that the store is compliant
- Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.
QUALIFICATIONS
- Minimum of 4 years of experience in a similar role within the retail industry
- Demonstrated leadership skills and the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proven track record of achieving sales targets and driving business growth
- Knowledge of inventory management and visual merchandising
- Ability to analyze sales data and make informed decisions
- Flexibility to work evenings, weekends, and holidays as required
- Proficiency in using point-of-sale (POS) systems and other retail software
- Passion for the beauty industry and familiarity with KIKO MILANO products
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Assistant Store Manager employer: KIKO MILANO
Contact Detail:
KIKO MILANO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with KIKO's brand values and product range. Understanding their mission and the specific products they offer will help you connect with the team and customers, showcasing your passion for the beauty industry.
✨Tip Number 2
Highlight your leadership experience during any networking opportunities or interviews. Share specific examples of how you've successfully coached and developed a team in previous roles, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Prepare to discuss your approach to achieving sales targets. Be ready to share strategies you've implemented in the past that have led to business growth, as this will demonstrate your ability to drive results in line with KIKO's goals.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage store operations and compliance with procedures. Being able to articulate your methods for maintaining standards will be key in proving you're the right fit for the role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any leadership roles. Emphasise your achievements in driving sales and customer experience, as these are key for the Assistant Store Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and familiarity with KIKO MILANO products. Mention specific examples of how you've successfully managed teams and met business KPIs in previous roles.
Showcase Leadership Skills: Provide concrete examples of your leadership skills in your application. Discuss how you have coached and supported team members to achieve their goals, as this aligns with the responsibilities of the role.
Highlight Relevant Experience: Detail your experience in inventory management and visual merchandising. Mention any specific tools or software you’ve used, especially point-of-sale systems, to demonstrate your technical proficiency.
How to prepare for a job interview at KIKO MILANO
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully coached and supported a team in the past, focusing on specific outcomes that align with customer experience and business goals.
✨Know the KIKO Brand Inside Out
Familiarise yourself with KIKO MILANO products and brand values. Be ready to discuss how you can embody the brand's spirit of Integrity, Respect, Accountability, and Teamwork in your role, as this will show your genuine interest and alignment with their mission.
✨Prepare for KPI Discussions
Understand key performance indicators (KPIs) relevant to the retail industry, especially those mentioned in the job description. Be prepared to discuss how you've monitored and improved KPIs in previous roles, showcasing your analytical skills and decision-making process.
✨Demonstrate Customer Experience Focus
Think of specific instances where you've enhanced customer experience in your previous roles. Be ready to share strategies you've implemented to drive sales and improve customer satisfaction, as this is a core responsibility of the position.
