Full-time, office-based role (5 days a week)
Job Description
- Support the Merchandising, Production & Operations team with product onboarding.
- Assist with quality control (QC) across finished products.
- Create SKUs for new products and special orders.
- Maintain accurate stock records, including country of origin (COO), costs and individual product dimensions.
- Create and print barcodes for all new products.
- Assist with price updates, price increases and operational projects.
- Coordinate product testing and certification.
- Support reporting activities.
Operations & Logistics
- Support the Operations Manager with perpetual stock counts.
- Maintain the organisation and upkeep of stock held at 12 Symons St, working closely with the Operations Manager and Head of Product.
- Support order lifecycle management and wholesale administration, including invoices, approvals and return-to-vendor (RTV) tasks.
- Prepare RTR forms and manage stock picking and packing for events and press.
Dispatch Management
- Process and prepare daily outbound shipments for clients and suppliers via domestic and international carriers, including FedEx, DHL and local couriers.
- Coordinate workshop dispatches and collections via couriers.
- Manage customs documentation for customer and supplier shipments.
- Receive and record all inbound parcels.
Profile
- Experience in luxury retail is beneficial.
- Jewellery experience is beneficial.
- You are a problem-solver with a solutions-focused approach.
- You have excellent communication and interpersonal skills.
- You are enthusiastic and a team player.
- You have strong attention to detail and accuracy.
- You can work confidently with stock management systems and Excel.
- You are proactive and comfortable working on your own initiative.
- You are willing to learn and have a can-do attitude.
- You have a sense of humour.
- You are honest and transparent.
What We Offer
- Jewellery loyalty scheme.
- Wellbeing support through an Employee Assistance Programme (EAP).
- Fully stocked kitchen with snacks, tea and coffee.
- Team socials.
- Birthday day off.
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