At a Glance
- Tasks: Support Sales and Marketing teams with CRM administration and email campaigns.
- Company: Kigen, a pioneering tech company in IoT solutions.
- Benefits: Competitive salary, remote work options, and supportive work culture.
- Other info: Equal Opportunity Employer with a focus on diversity and inclusion.
- Why this job: Join a dynamic team and make an impact in the fast-paced IoT industry.
- Qualifications: Experience in CRM administration and sales coordination is essential.
The predicted salary is between 30000 - 40000 € per year.
Originally founded by Arm, Kigen enables businesses to grow their Internet of Things rapidly through the SIM, eSIM and iSIM technologies and are pushing the boundaries in the industry. We are currently looking for a CRM Admin Specialist to support our Sales and Marketing teams during a fixed-term maternity cover period. This remote, UK-based role will focus on CRM administration, lead/contact updates, sales coordination support, email campaign setup, campaign list management, and basic reporting.
You’ll help keep CRM records accurate, support lead updates for Sales, assist with event and nurture email campaigns, monitor basic campaign metrics, and help maintain existing CRM workflows and documentation.
We’re looking for someone with experience in:
- CRM administration
- Freshworks or similar CRM platforms
- Lead/contact data management
- Sales coordination support
- Email campaign setup and scheduling
- Campaign preparation and segmentation
- Basic CRM and email performance reporting
- CRM data quality and process documentation
This role would suit someone with experience as a CRM Administrator, CRM Admin Specialist, CRM Executive, Sales Operations Administrator, Marketing Administrator, Email Campaign Executive, or Sales and Marketing Coordinator.
At Kigen we like to ensure our people are well supported and rewarded for what they do. We offer a competitive salary and benefits and have a remote/hybrid approach to working. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
CRM Admin Specialist employer: Kigen
Kigen is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive salary and comprehensive benefits in a flexible remote/hybrid work environment. With a strong commitment to diversity and inclusion, Kigen fosters a supportive culture where individuals can thrive and develop their skills, making it an ideal place for those seeking meaningful and rewarding careers in the rapidly evolving IoT industry.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Admin Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Kigen or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got experience with CRM platforms like Freshworks, make sure to highlight that in conversations. Share specific examples of how you've improved data quality or supported sales teams in the past.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of email campaigns and lead management. Be ready to discuss how you can help Kigen maintain accurate CRM records and support their marketing efforts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Kigen.
We think you need these skills to ace CRM Admin Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Admin Specialist role. Highlight your experience with CRM administration and any specific platforms like Freshworks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for CRM and how you can support our Sales and Marketing teams. Let us know why you want to join Kigen!
Showcase Relevant Experience:When filling out your application, be sure to showcase your relevant experience in lead/contact data management and email campaign setup. We love seeing concrete examples of how you've made an impact in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Kigen
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM platform mentioned in the job description, like Freshworks. Brush up on its features and functionalities, especially those related to lead management and reporting. This will show that you’re not just a candidate but someone who can hit the ground running.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing data quality or coordinating sales support. Think of examples from your past experience where you successfully tackled similar challenges. This will demonstrate your problem-solving skills and relevant experience.
✨Showcase Your Campaign Experience
Be ready to discuss any email campaigns you've set up or managed. Highlight your role in campaign preparation, segmentation, and performance reporting. If you have metrics to share, even better! This will illustrate your hands-on experience and understanding of what makes a successful campaign.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, current CRM workflows, or upcoming projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
