At a Glance
- Tasks: Lead the floor team, ensuring excellent service and guest satisfaction.
- Company: Exciting new restaurant in Notting Hill with a vibrant atmosphere.
- Benefits: Competitive pay, staff meals, discounts, and 28 days holiday.
- Other info: Great opportunities for training and career progression.
- Why this job: Be part of a dynamic opening team and shape the restaurant's culture.
- Qualifications: Experience in hospitality and a passion for energetic dining environments.
The predicted salary is between 30000 - 40000 € per year.
Kiez is a Berlin-inspired new opening coming to Notting Hill, built around a tight kebab-led menu, curated cocktails, standout German and Austrian natural wines, and a world-class sound system, all set within a seriously design-led space. At 35 covers with a terrace, Kiez will be a small restaurant with big personality - a neighbourhood spot with real energy, strong drinks offering, great music, and a clear point of view.
We are looking for a Floor Manager to join the opening team from day one and help shape the floor culture, standards, and service style of the restaurant.
What you’ll be doing:
- Supporting the management team in the day-to-day running of the restaurant.
- Guiding the floor team during service, making sure guests are well looked after and the team is working well together.
- Helping train and develop new starters and less experienced team members on the floor.
- Being confident with guest interaction and stepping in to handle questions, issues, or feedback when needed.
- Taking responsibility for opening and closing duties, and helping make sure the site is set up properly for service each day.
- Looking after day-to-day ordering and stock organisation, helping keep deliveries, pars, and daily essentials on track.
- Supporting with the practical side of compliance, from hygiene standards and cleaning routines to health and safety awareness on shift.
- Keeping an eye on maintenance issues and flagging anything that needs attention quickly.
- Taking real pride in the floor and playing a key part in helping establish Kiez as one of the neighbourhood’s standout new openings.
What you’ll bring:
- Experience in a quality restaurant or hospitality environment, ideally with some experience in a senior waiter, head waiter, or supervisor role.
- A genuine love for restaurants that have identity, energy, and cultural relevance.
- Great energy, a warm personality, and the kind of presence that lifts the room.
- Good attention to detail and consistently high standards.
- A hands-on attitude and a natural instinct to support both guests and team.
- Someone upbeat, switched-on, and comfortable taking responsibility during busy services.
- Flexibility to work evenings and weekends.
- Full UK right to work.
What’s in it for you:
- A key floor role in a small, design-led restaurant with real identity and a strong point of view.
- The opportunity to help shape the culture and standards of the restaurant from day one.
- Competitive hourly package.
- Staff food on shift.
- Generous staff discount and full CODE membership for dining discounts in London.
- Training, development, and progression opportunities as the business grows.
- 28 days holiday, including bank holidays.
If this sounds like your kind of place, we’d love to hear from you.
Floor Manager employer: Kiez Group Ltd
Kiez is an exciting new restaurant in Notting Hill that offers a vibrant work environment where you can truly make your mark. As a Floor Manager, you'll play a pivotal role in shaping the restaurant's culture and service standards while enjoying competitive pay, generous staff discounts, and opportunities for personal growth and development. With a focus on quality, creativity, and a supportive team atmosphere, Kiez is the perfect place for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the venue before your interview! Pop in for a coffee or a bite, soak up the vibe, and chat with the staff. This shows you’re genuinely interested and helps you tailor your approach during the interview.
✨Tip Number 2
Practice your guest interaction skills! Role-play common scenarios you might face as a Floor Manager. This will help you feel more confident when it comes to handling questions or feedback during your interview.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you’ve guided a team or resolved issues on the floor. We want to see how you can bring that energy to Kiez!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the restaurant scene shine through. We want to see that you’re genuinely excited about joining Kiez and contributing to its unique vibe.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality, especially any roles where you've taken on leadership responsibilities. We’re looking for someone who can bring energy and expertise to our team!
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We value warm, engaging communication, so let us know how you connect with guests and create a positive atmosphere.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to see your application and get you one step closer to joining our exciting new opening!
How to prepare for a job interview at Kiez Group Ltd
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Kiez's kebab-led menu and drinks offerings. Being able to discuss specific dishes and drinks shows your genuine interest in the restaurant and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be guiding the team during service. Prepare examples from your past experiences where you've successfully led a team or handled a busy service. This will demonstrate your capability to manage and inspire others.
✨Emphasise Your Guest Interaction Experience
Since guest interaction is key, think of times when you’ve gone above and beyond for customers. Share these stories to highlight your warm personality and ability to handle feedback or issues effectively.
✨Be Ready to Discuss Compliance and Standards
Familiarise yourself with hygiene standards and health and safety practices relevant to the hospitality industry. Be prepared to discuss how you’ve maintained these standards in previous roles, as this will show your commitment to quality and safety.
