At a Glance
- Tasks: Lead a community engagement platform and drive digital transformation for local groups.
- Company: Established national charity making a real difference in communities.
- Benefits: Hybrid work, competitive salary, and the chance to impact thousands of lives.
- Other info: Join a dynamic team with opportunities for professional development and collaboration.
- Why this job: Shape a high-impact digital product that supports community growth and engagement.
- Qualifications: Experience in delivering CRM-enabled digital products and strong data literacy.
The predicted salary is between 63000 - 77000 £ per year.
Digital Product Owner CRM & Community Platforms. SOLE AGENT Maternity Cover | 12 month Fixed Term Contract Hybrid, 4 Days a week, 1 day a week in the office (Surrey and or London based).
Our client, a well established national charity is looking for a Digital Product Owner, to lead a community engagement platform through an exciting period of growth, as part of a major multi-year UK-wide programme, supported by the National Lottery Community Fund, helping thousands of local community groups across the UK.
You'll own the product vision and roadmap for a digital platform connecting community groups, volunteers and schools, translating stakeholder needs and CRM requirements into clear briefs, user stories and a prioritised backlog. You'll work closely with CRM, IT, analytics, design, development and research teams to keep the platform accessible, measurable and continuously improving while supporting data quality, governance and adoption across the organisation.
- Developing and maintaining the product vision and roadmap for the platform and related community experiences.
- Translating user needs, stakeholder feedback, CRM requirements and business processes into clear briefs, user stories, acceptance criteria and prioritised backlog items.
- Working with cross-functional teams to define scope, manage risks and support agile delivery, testing, release readiness and continuous improvement.
- Using CRM data, user insight and performance measures to improve journeys, adoption, data quality and benefits realisation.
- Leading stakeholder workshops and communications, helping teams understand delivery choices, dependencies and impacts.
- Championing CRM-enabled change across the organisation through clear documentation, training support, feedback loops and adoption activity.
Proven experience delivering CRM-enabled digital products end-to-end vision, roadmap, backlog, agile delivery, post-launch improvement. Strong data literacy and UX awareness, with a solid grasp of CRM data, integrations and customer lifecycle principles. Experience working with cross-functional teams (CRM, business analysts, designers, developers, researchers).
Desirable: charity/not-for-profit sector experience, Microsoft Dynamics or CRM integration knowledge, experience with community/membership/engagement-focused products, familiarity with Jira, Confluence or Azure DevOps.
This is a fantastic opportunity to shape a high-impact digital product at the heart of a nationally significant community programme.
Product Owner - Agile, Digital Transformation in London employer: Kieran Knight Consulting
As a leading national charity, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact in communities across the UK. With flexible working arrangements, including a hybrid model and a focus on employee growth through training and development opportunities, we ensure that our team members thrive both personally and professionally. Join us in shaping a vital digital product that connects and supports local community groups, while enjoying the unique advantage of working within a purpose-driven organisation dedicated to positive social change.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Agile, Digital Transformation in London
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Product Owner - Agile, Digital Transformation at Kieran Knight Consulting, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Product Owner - Agile, Digital Transformation in London
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Kieran Knight Consulting!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Kieran Knight Consulting
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
