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- Tasks: Engage with the community and respond to urgent public enquiries in a dynamic environment.
- Company: Join Kier Transportation, a leader in maintaining vital transport links.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in highways maintenance and strong problem-solving abilities.
- Other info: Be part of a diverse team committed to inclusion and safety.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for a Community Steward to join our Highways team based in Brixworth Depot, Northamptonshire. In this role you will collaborate with the Network Intelligence Centre and assess/respond to public enquiries deemed as an emergency or urgent. You will be representing West Northamptonshire Council and Kier and will be required to engage with customers and stakeholders. Due to the nature of this position a full driving licence is essential.
As a Community Steward, you will be collaborating closely with the Operational Team and the Network Intelligence Centre. Your primary responsibility will be to ensure all emergency defects are made safe, repairing minor defects at the time of inspection where possible, while complying with Kier's Health, Safety, quality and environment requirements and standards.
Your day to day will include:
- Carry out inspections raised by the public enquiries raising works orders where appropriate and respond to the customer.
- Emergency Response attendance as requested. You will be the first point of contact to attend and assess any emergency incident on the network.
- Participate in emergency standby and call out duties or Winter Maintenance. This will include joining the out of hours rota or winter salting treatment.
This role of Community Steward is great for you if you can demonstrate the following behaviours or hold the following qualifications:
- Experience working in the highways maintenance industry.
- Confidence to provide front line support to the public, elected Members, Parish Councils and Police.
- IT literate.
- Ability to analyse information and resolve problems.
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
Community Steward in Brixworth employer: Kier Group plc.
Contact Detail:
Kier Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Steward in Brixworth
✨Tip Number 1
Get to know the company! Research Kier and West Northamptonshire Council, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being a Community Steward.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to emergency response and public engagement. Think about scenarios where you've had to resolve issues quickly and how you handled them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Kier.
We think you need these skills to ace Community Steward in Brixworth
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let us know why you're excited about being a Community Steward. Share any experiences you've had in engaging with the public or working in community-focused roles. We love to see genuine enthusiasm!
Highlight Relevant Experience: Make sure to detail any experience you have in highways maintenance or similar fields. If you've dealt with emergency situations before, give us the lowdown! This helps us see how you'd fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if it helps! We appreciate clarity, so make it easy for us to see your qualifications and skills at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kier Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Steward. Familiarise yourself with the key tasks like responding to public enquiries and emergency incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As you'll be engaging with customers and stakeholders, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will reassure the interviewers that you can handle the front-line support they need.
✨Demonstrate Problem-Solving Abilities
The job requires you to analyse information and resolve problems. Think of specific instances where you've successfully tackled challenges in the highways maintenance industry or similar fields. Sharing these experiences will illustrate your capability to think on your feet and act decisively.
✨Emphasise Safety Awareness
Since compliance with health, safety, quality, and environmental standards is vital, be prepared to discuss your understanding of these areas. Share any relevant training or experiences that showcase your commitment to safety, as this will align with Kier's values and expectations.
