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- Tasks: Manage client relationships and oversee defect resolution in construction projects.
- Company: Join Kier, a leader in the construction industry focused on innovation and quality.
- Benefits: Enjoy flexible benefits, including tailored perks and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team driving the construction revolution with a focus on safety and quality.
- Qualifications: Degree or trade qualification in a technical field; experience in large-scale commercial projects required.
- Other info: Transferable skills are valued; apply even if you don't meet every requirement!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Aftercare Manager to join our Eastern and Midlands team based in Nottingham.
What will you be responsible for?
- As Aftercare Manager, you will be working within the Eastern and Midlands team, supporting them in ensuring long-term client relationships.
- You will have the ability to identify and rectify defects from conception through to completion.
- Assess reported defects and create logs and reports of any and all defects that require remedial action to be taken.
- Deliver work that meets project requirements, customer satisfaction, and in accordance with Kier Standards.
- Appoint, instruct, and manage subcontractors to carry out works, ensuring safety and quality standards are maintained.
- Communicate with clients and agree on actions and timescales for remedial works.
What are we looking for?
- This role of Aftercare Manager is ideal if you are educated to degree or HNC/HND level in a relevant technical discipline or hold a relevant trade qualification.
- Experience of delivering works on large-scale commercial projects (non-residential) in the capacity of Aftercare / Site / Project / Quality Manager.
- You have a multi-skilled trade background, experience in various types of building construction, and are committed to completing works 100% safely.
- SMSTS, CSCS, First Aid Certification.
- Full UK Driving License.
- IT literate – able to utilise relevant software.
We believe in finding potential here at Kier, and transferable skills are always welcome! So, even if you don’t tick every box, please apply and let’s have a chat.
Rewards and Benefits
We are proud to offer our team a wide variety of benefits that you can tailor to your needs.
Diversity and Inclusion
Making Kier a diverse and inclusive place to work is a top priority. We are proud of our progress, but we know there’s always more to do. Our employees play a key role in shaping our diversity and inclusion initiatives.
We look forward to receiving your application and welcoming you to the #constructionrevolution.
Aftercare Manager employer: Kier Group plc
Contact Detail:
Kier Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the Aftercare Manager role. Understand the key responsibilities, such as managing subcontractors and ensuring client satisfaction, so you can speak confidently about how your experience aligns with these tasks during any discussions.
✨Tip Number 2
Network with professionals in the construction industry, particularly those who have experience in aftercare or project management roles. Attend relevant events or join online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your multi-skilled trade background and how it applies to the role. Be ready to share specific examples of past projects where you successfully identified and rectified defects, as this will demonstrate your capability to handle the responsibilities of the Aftercare Manager.
✨Tip Number 4
Research Kier's values and their approach to diversity and inclusion. Being able to articulate how you align with their mission and contribute to a diverse workplace can set you apart from other candidates and show that you're a good cultural fit.
We think you need these skills to ace Aftercare Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Aftercare Manager position. Tailor your application to highlight relevant experience and skills that align with what Kier is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing defects, client relationships, and large-scale commercial projects. Use specific examples to demonstrate how you've successfully delivered work that meets project requirements and customer satisfaction.
Showcase Your Qualifications: Make sure to mention your educational background, trade qualifications, and any certifications like SMSTS, CSCS, and First Aid. This will help establish your credibility and suitability for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to join Kier and how you can contribute to their goals.
How to prepare for a job interview at Kier Group plc
✨Showcase Your Technical Knowledge
As an Aftercare Manager, you'll need a solid understanding of construction processes and standards. Be prepared to discuss your educational background and any relevant certifications, such as SMSTS or CSCS, and how they apply to the role.
✨Demonstrate Problem-Solving Skills
Highlight your experience in identifying and rectifying defects. Prepare examples from past projects where you successfully managed issues from conception to completion, showcasing your ability to maintain quality and safety standards.
✨Emphasise Communication Abilities
Since the role involves liaising with clients and subcontractors, be ready to discuss how you effectively communicate project requirements and timelines. Share specific instances where your communication skills led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making in real-world situations. Think of scenarios where you had to manage multiple stakeholders or resolve conflicts, and be ready to explain your thought process and the results achieved.
