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- Tasks: Manage client relationships and oversee defect resolution in construction projects.
- Company: Kier Construction is a leading firm focused on innovative building solutions.
- Benefits: Enjoy flexible benefits tailored to your needs and a commitment to diversity.
- Why this job: Join a dynamic team and contribute to impactful construction projects while growing your career.
- Qualifications: Degree or trade qualification in a relevant field; experience in large-scale commercial projects preferred.
- Other info: Transferrable skills are valued, so don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 42000 - 58000 £ per year.
We're looking for an Aftercare Manager to join our Eastern and Midlands team based in Nottingham.
Location: Nottingham
What will you be responsible for?
As Aftercare Manager, you'll be working within the Eastern and Midlands team, supporting them in ensuring long term client relationships.
Your Day To Day Will Include:
- You will have the ability to identify and rectify defects from conception through to completion.
- Assess reported defects and create logs and reports of any and all defects that require remedial action to be taken.
- Deliver work that meets project requirements, customer satisfaction and in accordance with Kier Standards.
- Appoint, instruct and manage sub contractors to carry out works and ensure safety and quality standards are maintained.
- Communicate with clients and agree actions and timescales for any remedial works to be undertaken.
What are we looking for?
This role of Aftercare Manager is great for you if:
- You will be educated to degree or HNC/HND level in a relevant technical discipline or hold a relevant trade qualification.
- Experience of delivering works on large scale commercial projects (non residential) in the capacity of Aftercare / Site / Project / Quality Manager.
- You will ideally have a multi-skilled trade background, experience in many types of building construction and will be committed to completing works 100% safely.
- SMSTS, CSCS, First Aid Certification.
- Full UK Driving License.
- IT literate – able to utilise relevant software.
We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.
Rewards And Benefits:
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs.
Diversity and inclusion:
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies.
We look forward to seeing your application to join the #constructionrevolution #joinkier.
Contact Detail:
Kier Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare Manager
✨Tip Number 1
Familiarise yourself with Kier Construction's projects and values. Understanding their approach to client relationships and quality standards will help you align your experience with what they are looking for in an Aftercare Manager.
✨Tip Number 2
Network with current or former employees of Kier Construction on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage defects and client communications effectively. Being able to discuss these scenarios will showcase your suitability for the role.
✨Tip Number 4
Stay updated on industry trends and best practices related to aftercare management in construction. This knowledge can help you stand out as a candidate who is proactive and informed about the field.
We think you need these skills to ace Aftercare Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aftercare management, particularly in large-scale commercial projects. Emphasise your technical qualifications and any certifications like SMSTS or CSCS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with Kier Construction's needs. Mention your ability to manage client relationships and rectify defects effectively.
Highlight Transferable Skills: Even if you don't meet every requirement, emphasise transferable skills from previous roles. Discuss your multi-skilled trade background and commitment to safety, which are valuable for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Aftercare Manager.
How to prepare for a job interview at Kier Construction
✨Showcase Your Technical Knowledge
As an Aftercare Manager, you'll need a solid understanding of construction processes and standards. Be prepared to discuss your educational background and any relevant qualifications, such as your degree or trade certifications, and how they apply to the role.
✨Demonstrate Problem-Solving Skills
Highlight your experience in identifying and rectifying defects on large-scale projects. Prepare examples of past challenges you've faced and how you successfully resolved them, showcasing your ability to manage subcontractors and ensure quality standards.
✨Emphasise Communication Abilities
Effective communication with clients is crucial in this role. Be ready to discuss how you've previously managed client relationships, agreed on actions, and communicated timelines for remedial works. This will show your capability in maintaining long-term client satisfaction.
✨Align with Company Values
Kier Construction values diversity and inclusion, so it's important to express your commitment to these principles. Share any experiences that demonstrate your dedication to creating an inclusive work environment and how you can contribute to their initiatives.