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For Companies At a Glance
- Tasks: Manage customer interactions and ensure top-notch service every day.
- Company: A friendly, family-run business in Exeter with a supportive atmosphere.
- Benefits: Enjoy holidays, a pension scheme, and opportunities for career growth.
- Why this job: Make a real difference by delivering outstanding service to customers.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Join a dynamic team and develop your career in a nurturing environment.
The predicted salary is between 30000 - 42000 £ per year.
A family-run business in Exeter is seeking a Customer Care Co-ordinator to manage day-to-day customer interactions and ensure high-quality service during a fixed-term maternity leave contract.
Strong communication skills, customer service experience, and organizational abilities are crucial. The role involves:
- Handling customer inquiries
- Coordinating care technicians
- Maintaining service records
The position also offers an opportunity for career development and a variety of benefits, including holidays and a pension scheme.
Customer Care Coordinator — Deliver Outstanding Service in Exeter employer: KIEM-TV
Contact Detail:
KIEM-TV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Coordinator — Deliver Outstanding Service in Exeter
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. Show them you’re not just another candidate, but someone who genuinely fits into their family-run vibe.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interactions, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be proactive! If you get the chance, follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Let’s get you that Customer Care Coordinator role!
We think you need these skills to ace Customer Care Coordinator — Deliver Outstanding Service in Exeter
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application highlights your ability to connect with customers. Use clear and friendly language to demonstrate how you can deliver outstanding service.
Tailor Your Experience: We want to see how your previous customer service experience aligns with the role. Be specific about your past roles and how they’ve prepared you to handle inquiries and coordinate care technicians effectively.
Organisational Skills Matter: This position requires great organisational abilities, so don’t forget to mention any relevant experience. Share examples of how you’ve managed multiple tasks or maintained records in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our family-run business!
How to prepare for a job interview at KIEM-TV
✨Know the Company Inside Out
Before your interview, take some time to research the family-run business in Exeter. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Care Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and prioritise effectively. You could mention specific tools or methods you use to keep track of service records and coordinate with care technicians.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career development, or how success is measured in this role. This shows that you’re proactive and genuinely interested in contributing to the company.
