At a Glance
- Tasks: Deliver exceptional customer service and engage with kids and parents at our admissions area.
- Company: Join KidZania, the ultimate indoor city for kids in London!
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Part/full-time roles available with weekday and holiday season flexibility.
- Why this job: Be the first point of contact and create memorable experiences for young adventurers.
- Qualifications: Previous customer service experience is desirable but not essential.
The predicted salary is between 18200 - 20800 £ per year.
Do you want to work in the biggest indoor city in London? Designed to empower and entertain kids, KidZania gives children the chance to challenge themselves and explore the world of opportunities. The concept effectively gives kids their first taste of independence and gets them thinking what they might want to be in the future.
Working within our British Airways Airport, our Admissions Hosts deliver exceptional customer service from the very beginning of their journey with us. You will have the opportunity to work at our Sales Desks, Check-in and Immigration. Extroverted in nature, you will be confident in speaking to large volumes of guests, performing an animated level of service. The Admission Host will also work in our retail area where you would replenish the shop and take pride in how our products are displayed and the experience our shoppers receive.
Interacting with the kids and their parents you will:
- Be the first point of contact for all visitors
- Provide excellent customer service to all visitors
- Share your knowledge and experience of our City to ensure they get the best from their visit
- Ensure the purchasing of our tickets and promotions at the sales desk is efficient and accurate to our visitors’ needs
- Role play at the check-in desk to ensure the kids are allocated their boarding passes and security bracelets
Previous customer service experience is desirable.
We are recruiting for part/full-time positions on a permanent contract. Weekday and holiday season availability is essential for this role.
The rates of pay for these positions are:
- £10/hour if 23 or over
- £9.50/hour if between 21 – 22
- £8.72/hour if under 21
Admissions Host in London employer: Kidzania London
At KidZania, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and enthusiasm. Located in the heart of London, our Admissions Hosts enjoy flexible working hours, competitive pay, and the unique opportunity to engage with children and families, fostering their imagination and independence. With a focus on employee growth, we provide ongoing training and development, ensuring that every team member can flourish in their role while contributing to a memorable experience for our young visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Host in London
✨Tip Number 1
Get to know the company! Before your interview, dive into KidZania's mission and values. This way, you can show how your personality and skills align with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with kids and parents, think of fun ways to engage them. Role-play scenarios with friends or family to get comfortable with the kind of animated service they expect.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the playful and energetic environment of KidZania. It’ll help you feel confident and show that you understand the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. Plus, it gives you a chance to showcase your interest in the role right from the start!
We think you need these skills to ace Admissions Host in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your extroverted side and how you connect with people.
Highlight Relevant Experience:Make sure to mention any previous customer service experience you have. We love seeing how you've interacted with guests in the past, so share those stories that showcase your skills!
Tailor Your Application:Take a moment to tailor your application to the Admissions Host role. Use keywords from the job description and explain how your experiences align with what we’re looking for. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kidzania London
✨Know the Company Inside Out
Before your interview, take some time to research KidZania and its mission. Understand what they offer to kids and how they empower them. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As an Admissions Host, you'll be interacting with lots of guests, so highlight any previous customer service experience you have. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to thrive in a busy environment.
✨Be Animated and Engaging
Since the role requires an extroverted personality, practice being animated and engaging during your interview. Use body language and enthusiasm to convey your passion for working with children and families. Remember, they want someone who can bring energy to the role!
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview, especially since you'll be performing tasks like check-in and ticket sales. Think about how you would interact with kids and parents in those scenarios, and be ready to showcase your creativity and problem-solving skills.
