At a Glance
- Tasks: Engage with stakeholders and manage partnerships to support children from low-income families.
- Company: Join KidSTART Singapore Limited, a leader in social service innovation.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be a key player in transforming lives through impactful community partnerships.
- Qualifications: Experience in social services, strong communication skills, and leadership experience required.
The predicted salary is between 30000 - 40000 € per year.
Are you someone who enjoys engaging with stakeholders within the social service eco-system (Family Service Centres, Social Service Offices, ComLink+ Family Coaches etc), effective in communicating, negotiating and advocating for the needs of children from low-income families, have excellent presentation skills and strong at problem solving complex issues?
Description of Division
You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.
Key Responsibilities
- Service Management (KSL and Funded Partners)
- Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.
- Assist the Regional Head to support the design, planning and implementation of operational initiatives. This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.
- Act as the primary liaison officer between KSL and KSAs, leading efforts to review and strengthen collaboration.
- Conduct data verification in accordance with funding agreement and service standards requirements.
- Monitor manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
- Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink+ integration.
- Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.
- Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.
- Eco-System Partnerships
- Develop and coordinate workflows to communicate the roles and responsibilities of agencies and work with MSF and KSL Divisions to address systemic issues faced by children on KidSTART.
- Ensure regional / cross regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes and delineation of roles. This includes:
- Conducting regular engagements with SSOs to establish progress of CL+ integration.
- Consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.)
- Ensure consistent alignment, responsiveness and effective coordination across agencies.
- Represent KidSTART at regional/cross regional engagement platforms by Social Service Offices (SSOs), such as ComLink+ Alliance Working Group (CAWG).
- Partner KSAs, government, and community agencies to support KidSTART families.
- Manage requests, queries, and feedback from community partners.
Competencies
- Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships.
- Able to facilitate and negotiate effectively with partners.
- At least 2 years of supervisory experience or experience in a leadership role.
- At least 4-5 years working experience in the social service, non-profit or community sectors.
- Familiarity with systems thinking community development approaches and/or the early childhood landscape will be an advantage.
- Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions.
- Adaptable and flexible in managing varied stakeholders and partners.
- Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.
- Able to work well in a fast-paced and dynamic environment.
- Confident, effective and collaborative team-player with strong interpersonal skills.
- Minimally, competent in MS Office Tools.
Manager/senior Manager, Regional Services (Eco-system Partnerships) in London employer: KIDSTART SINGAPORE LTD.
KidSTART Singapore Limited (KSL) is an exceptional employer that prioritises meaningful engagement with stakeholders in the social service eco-system, fostering a collaborative and supportive work culture. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while making a tangible impact on the lives of children from low-income families. Located in a vibrant community, KSL offers a dynamic environment where innovative problem-solving and effective communication are valued, making it an ideal place for those passionate about social service.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/senior Manager, Regional Services (Eco-system Partnerships) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social service eco-system. Attend events, join forums, and don’t be shy to reach out on LinkedIn. The more you engage, the better your chances of landing that dream role!
✨Tip Number 2
Show off your presentation skills! Prepare a mini-presentation about your vision for the role or how you’d tackle specific challenges in the sector. This not only demonstrates your expertise but also sets you apart from other candidates.
✨Tip Number 3
Be proactive in your approach! Instead of waiting for job openings, reach out directly to organisations like KidSTART Singapore Limited. Express your interest and share how you can contribute to their mission. You never know what opportunities might arise!
✨Tip Number 4
Utilise our website for job applications! We’ve got all the resources you need to make your application stand out. Plus, applying through us gives you a better chance of being noticed by hiring managers who are looking for passionate candidates.
We think you need these skills to ace Manager/senior Manager, Regional Services (Eco-system Partnerships) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in engaging with stakeholders in the social service eco-system. We want to see how your skills align with the needs of children from low-income families, so don’t hold back!
Showcase Your Communication Skills:Since effective communication is key for this role, use your application to demonstrate your presentation and negotiation skills. We love seeing examples of how you've successfully advocated for others or solved complex issues in the past.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can tackle challenges head-on. In your application, share specific instances where you’ve used your problem-solving skills to make a positive impact in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at KIDSTART SINGAPORE LTD.
✨Know Your Stakeholders
Before the interview, take some time to research the key stakeholders in the social service eco-system. Understand their roles and how they interact with KidSTART. This will help you demonstrate your knowledge and show that you're ready to engage effectively with partners like Family Service Centres and Social Service Offices.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of complex issues you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your strong planning and problem-solving skills, which are crucial for the Manager/Senior Manager role.
✨Practice Your Presentation Skills
Since strong presentation skills are a must for this position, consider rehearsing a short presentation on a relevant topic. This could be about a successful project you've managed or an innovative solution you've implemented. Practising will help you communicate clearly and confidently during the interview.
✨Demonstrate Flexibility and Adaptability
Be prepared to discuss how you've adapted to changing circumstances in past roles. The job requires managing varied stakeholders and working in a fast-paced environment, so sharing examples of your adaptability will show that you're a great fit for the dynamic nature of the role.
