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- Tasks: Support disabled children and families by providing vital information and advice.
- Company: Hull SENDIASS, dedicated to empowering families with special educational needs.
- Benefits: Gain valuable experience, develop new skills, and make a real difference.
- Why this job: Join a meaningful cause and help families navigate their rights and support systems.
- Qualifications: Strong communication skills and a positive attitude; training provided.
- Other info: Flexible working options available, including home-based and community events.
The predicted salary is between 500 - 1500 £ per month.
Interested in Volunteering with SENDIASS? Are you able to spare a few hours to make a difference in the lives of disabled children, young people, and their families? Volunteering with Hull SENDIASS is a rewarding opportunity to develop new skills, contribute to a meaningful cause, and experience a real sense of achievement.
Hull SENDIASS (Special Educational Needs and Disabilities Information, Advice and Support Service) offers free, confidential and impartial advice based on current legislation. We support families with children and young people aged 0-25 who have SEND and live in Hull, covering matters related to education, health and social care. Our goal is to empower families and young people to understand their rights, make informed decisions and effectively advocate for themselves or their children.
About Kids: Kids is dedicated to supporting children and young people with special educational needs and disabilities (SEND), young carers and their families. Our mission is to build a world where every child and young person has access to opportunities that help them thrive. Through a variety of support services, we empower families to understand their rights and take action to improve their lives.
Volunteer Role Overview
- Position: SENDIASS Volunteer
General Administrative Support
- Updating service databases using internal systems
- Sending routine information emails to support service delivery
- Ensuring personal data is filed safely and securely
- Monitoring and recording service contacts (calls, emails, voicemails, social media)
Telephone Advice Line
- Handling confidential information appropriately
- Gathering essential details during initial enquiries
- Offering information, advice and support when needed
Face-to-Face Consultations
- Assisting parents and young people with understanding and completing SEND-related paperwork
Targeted Support
- Helping individuals understand and assert their rights in specific situations
- Supporting them to participate in meetings such as EHCP annual reviews or school discussions
Training & Public Engagement
- Assisting at training sessions for parents or professionals
- Attending community events (e.g. school SEND coffee mornings) to promote the service and offer guidance
Desired Skills & Qualities (These are helpful but not essential - training and support will be provided.)
- Experience supporting families of disabled children or young people
- Strong communication skills and confidence in engaging with others
- Proficiency in IT, particularly using Outlook, Excel, Word and internal database systems
- Excellent interpersonal skills
- A positive, proactive attitude when helping service users
- Ability to travel independently to meetings and events
Further details
- Contract Type: Voluntary
- Location: Hull SENDIASS - Flexible working, including:
- Office: 182 Chanterlands Avenue, Hull, HU5 4DJ
- In-person or online meetings (locations across the city)
- Home-based working
Hull SENDIASS Volunteer employer: Kids
Contact Detail:
Kids Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hull SENDIASS Volunteer
✨Tip Number 1
Get to know Hull SENDIASS and its mission! Understanding the ins and outs of what we do will help you connect better with families and young people. Plus, it shows your genuine interest in making a difference.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or face-to-face, being able to engage confidently with parents and young people is key. Try role-playing scenarios with friends to build your confidence.
✨Tip Number 3
Be proactive in seeking out opportunities to volunteer! Check our website regularly for updates and don’t hesitate to reach out if you have questions. The more involved you are, the more you'll learn and grow.
✨Tip Number 4
Network with other volunteers and professionals in the field! Attend community events and training sessions to meet like-minded individuals. Building connections can open doors and enhance your volunteering experience.
We think you need these skills to ace Hull SENDIASS Volunteer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping disabled children and their families shine through. We want to see why this role matters to you and how you can make a difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have, whether it's volunteering, supporting families, or working with children. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity.
How to prepare for a job interview at Kids
✨Know Your Stuff
Familiarise yourself with Hull SENDIASS and its mission. Understand the services they provide and the specific needs of families with disabled children. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Think about your past experiences that relate to supporting families or working with children. Be ready to share specific examples that highlight your communication skills, empathy, and proactive attitude. This will demonstrate your suitability for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training provided, the team dynamics, or how success is measured in the role. It shows you're engaged and keen to learn more.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Take a moment to think before you respond, and don’t hesitate to ask for clarification if needed. This will help you provide more relevant answers and show your attentiveness.
