Nursery and Corporate Partnership Manager

Nursery and Corporate Partnership Manager

Full-Time 30000 - 35000 £ / year (est.) Home office (partial)
Kïdo

At a Glance

  • Tasks: Lead nursery launches and build corporate partnerships to enhance early years education.
  • Company: Kido, a vibrant nursery group dedicated to quality early years education.
  • Benefits: Competitive salary, free childcare, generous leave, and career progression opportunities.
  • Other info: Field-based role with flexible support for nurseries and exciting events.
  • Why this job: Make a real impact in children's lives while growing your career in a dynamic environment.
  • Qualifications: Management experience and proven sales performance required.

The predicted salary is between 30000 - 35000 £ per year.

Kido operates 21 nurseries in and around London. We are dedicated to providing the highest quality early years education and care possible. We create magical and engaging learning spaces infused with cutting edge pedagogy which are brought to life by great teachers who nurture and enhance every child’s innate curiosity, creativity and ability to be a lifelong learner. We believe that a combination of free and structured play, an engaging and interactive learning environment, and an abundance of love, care and attention provide the most solid foundation for children in their early years.

The Role: We are looking for a New Nursery and Corporate Partnership Manager who will be responsible for the success of our new nursery launches and acquisitions across Kido. The New Nursery and Corporate Partnership Manager will drive our outreach programme to create long‑term, mutually beneficial relationships with target businesses and offices near our nurseries. Along with leading Kido Club events and nursery events, this role will report directly to Jessica Dono, sit within the Customer Experience Team, and cover many brand‑related responsibilities to ensure that Kido maintains its outstanding reputation for quality care and education in early years.

What you’ll do:

  • Manage all enquiries and sales pipeline for new nursery launches and acquisitions to meet target occupancy and time frames.
  • Work collaboratively with the Marketing Team to be reactive to the enquiries and trends of occupancy across new launches and acquisitions.
  • Nurture leads from initial enquiry through to conversion with outstanding customer service and the utmost courtesy, care and professionalism.
  • Lead on the organisation and delivery of our Kido Events programme.
  • Manage advertising opportunities for new nurseries and acquisitions to ensure we have strong coverage in new communities.
  • Activate our brand in new locations and quickly establish a strong reputation.
  • Manage our Day nursery reviews and account, ensuring we maintain our Top 20 accreditation.
  • Prepare and order merchandise for Kido events across the entire network.
  • Update and order marketing materials for all sites.
  • Attend and support with Open Days.
  • Be an expert in our SaaS platforms, which include HubSpot, Famly and Resonate.
  • Analyse and interpret sales data in order to manage and improve nursery performance through KPIs such as conversion, show rate, non‑starters etc.
  • Liaise with Nursery Managers to understand their priorities so that you can develop strong relationships with them to support their sales and occupancy targets.
  • Prepare your nursery for handover into the Admissions team as an established nursery once launch targets are met.
  • Support managers who are new to Kido with the branding, admissions process, organisation and settling‑in process, nursery tours and nursery presentation.
  • Source and collaborate on local marketing opportunities.
  • Complete competitor analysis for new locations to establish how to differentiate Kido offering.

The ideal candidate: We believe in innovation and modern thinking. Our nursery's success depends on our energised, passionate people. We are a small but passionate hub team that is not afraid to lead from the front and get stuck in where needed. You must currently hold a management position at Deputy Manager level or above, and must have a proven track record of delivering exceptional sales performance and consistently achieving or exceeding targets. Where possible, experience of managing multiple sites would be ideal, and you must be extremely confident in our systems and processes. While this role forms part of our nurseries support hub (head office) it will be field based and will adapt with the needs of the business. The role is full time (40 hours per week) and will require you to be on site 2/3 days a week. You will need to be able to be readily available to support our nurseries as and when required.

Benefits:

  • 20 days annual leave plus bank holidays rising to 30 days after 5 years service.
  • Your birthday off.
  • 100% Free Childcare (Subject to availability, T&Cs apply).
  • Up to £1000 refer a friend bonus.
  • Free Staff Lunches.
  • Annual performance‑related pay increases.
  • Brilliant career progression opportunities.
  • Company awards and celebrations.
  • Access to a healthcare cash plan.
  • Early access to pay through the Hastee app.
  • Perkbox discounts and savings on thousands of retailers.
  • Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub.
  • Cycle to work scheme.

Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care, successful candidates are expected to undergo pre‑employment checks including an enhanced DBS and barred lists check.

Nursery and Corporate Partnership Manager employer: Kïdo

Kido is an exceptional employer, offering a vibrant work culture that prioritises innovation and collaboration within the early years education sector. With generous benefits such as 100% free childcare, extensive annual leave, and robust career progression opportunities, employees are supported in both their professional and personal lives. Located in London, Kido fosters a dynamic environment where passionate individuals can thrive while making a meaningful impact on children's lives.

Kïdo

Contact Details:

Kïdo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Nursery and Corporate Partnership Manager

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Kïdo. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Kïdo before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Nursery and Corporate Partnership Manager

Sales Performance Management
Relationship Building
Customer Service Excellence
Event Organisation
Marketing Collaboration
Data Analysis
SaaS Platform Expertise

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Kïdo:Your cover letter is your chance to shine! Tell us why you want to work at Kïdo specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Kïdo!

How to prepare for a job interview at Kïdo

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.