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- Tasks: Lead a team providing money and energy advice to clients in need.
- Company: Join Kidney Care UK, a leader in supporting those with kidney disease.
- Benefits: Enjoy flexible working hours, generous leave, and health benefits.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in welfare benefits and a passion for helping others.
The predicted salary is between 39825 - 39825 £ per year.
Pro rata salary: £39,825 (35 hour week). Home-based, with travel as required. Up to 35 hours per week with occasional evenings and/or weekend work will be required. Permanent (subject to external funding).
Responsible for: 2.0 FTE Money & Energy Advisers.
Role purpose
This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond. With around 4 in 10 beneficiaries, we support seeking help with financial difficulties; this is a pivotal role for Kidney Care UK.
Key responsibilities
- Lead a small team delivering benefits and energy advice and support directly to clients.
- Upskill and support the Patient Support team across the country.
- Act as the subject matter expert within Kidney Care UK.
Funding
Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027. This role is made possible thanks to the support of British Gas Energy Trust.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do. Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Money & Energy Advice Service
The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.
What we offer
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – 25 days annual leave for full-time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – auto-enrolled with employer contribution of 8%.
- Health cashback plan – claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to support including counselling, health resources and advice.
- Cycle2Work scheme.
Money & Energy Advice Service Lead in Alton employer: Kidney Care UK
Contact Detail:
Kidney Care UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money & Energy Advice Service Lead in Alton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Tailor your answers to show how your experience aligns with their goals, especially in areas like welfare benefits and energy advice.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your passion for helping others, as this role is all about making a difference in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission at Kidney Care UK.
We think you need these skills to ace Money & Energy Advice Service Lead in Alton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Money & Energy Advice Service Lead role. Highlight your experience in welfare benefits and team leadership, as we want to see how you can bring your unique skills to our team.
Show Your Passion: We’re looking for someone who’s genuinely passionate about helping others with financial difficulties. Share your motivation for applying and any relevant experiences that showcase your commitment to making a difference in people’s lives.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at Kidney Care UK
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and energy advice. Familiarise yourself with the latest policies and practices, as well as Kidney Care UK's mission and values. This will show that you're not just interested in the role, but also passionate about making a difference.
✨Showcase Your Leadership Skills
As a Money & Energy Advice Service Lead, you'll be leading a team. Prepare examples of how you've successfully managed or supported teams in the past. Think about specific situations where you’ve upskilled others or driven positive outcomes – this will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios. Think about how you would approach common challenges faced by clients seeking financial advice. Practising these responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the future of the Money & Energy Advice Service. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.