At a Glance
- Tasks: Support sales growth by providing technical expertise and developing customer-focused solutions.
- Company: Join Kidde Global Solutions, a leader in Fire & Life Safety solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Collaborative team culture with excellent career advancement opportunities.
- Why this job: Make a real impact in the MENA region while working with innovative fire safety technologies.
- Qualifications: 5+ years in Fire & Life Safety, strong technical and design skills required.
Kidde Global Solutions is looking for an experienced and highly motivated Pre-Sales Engineer to provide technical and design support throughout the pre-sales process, including solution development and proposal preparation. This role will be essential to supporting sales growth across the MENA region. In addition, the successful candidate will provide post-sales technical and product support, ensuring a high level of customer satisfaction and successful implementation of solutions.
The Pre-Sales Engineer will support the growth of Kidde Global Solutions (KGS) products and services across the assigned geographical region. The role will focus on providing technical expertise throughout the sales process, developing customer-focused solutions, and supporting Business Development and commercial teams.
Key responsibilities:
- Work closely with the MENA Business Development team to recommend, design and quote KGS Commercial Fire solutions that meet business and customer requirements.
- Participate in customer visits and online technical discussions, where required, to help resolve specific technical issues and support the specification of KGS Commercial Fire products and solutions.
- Liaise closely with Business Development, Sales and Product Management teams to develop region-specific solutions.
- Provide regular feedback on customer technical requirements, feedback and complaints, as well as information on competitive products.
- Advise the commercial team on the benefits and technical advantages of KGS products, provide competitive comparisons and recommend cost-effective solutions.
- Maintain accurate and up-to-date records of technical product documentation, test reports, approvals, certifications and other relevant materials.
- Conduct technical customer training, where required, in collaboration with the Commercial and Business Development teams.
- Deliver product overviews and pre-sales presentations to customers and consultants.
- Provide and coordinate after-sales technical support for Business Partners and end users.
- Provide online and telephone technical support to customers, partners and internal teams.
Job Requirements
- Minimum 5 years of technical experience in the Fire & Life Safety industry, with experience working with EN and UL standards.
- Proven technical and design skills, with the ability to manage multiple assignments and projects across a wide range of product applications.
- Good understanding of fire detection systems, products and applications.
- Good communication and interpersonal skills, with the ability to work effectively within a team environment.
- Strong attention to detail and the ability to organize and prioritize tasks effectively.
- Strong analytical and problem-solving skills, with the ability to understand and assess customer requirements.
- Proficiency in common business and engineering applications.
- Good knowledge of AutoCAD and Microsoft Office applications.
Person Specification
- Dynamic, results-driven and self-motivated, with the ability to work independently.
- High degree of personal and business integrity and ethics.
- Strong interpersonal skills, with a resourceful and collaborative approach to teamwork.
- Excellent presentation and communication skills.
- Ability to understand, analyze and respond effectively to customer needs.
- Customer-focused and service-oriented, with a positive, creative and proactive approach.
- Strong analytical mindset and problem-solving ability.
Education & Certifications
- Degree in Engineering, preferably in Electronics, Electrical or Electromechanical Engineering, or another relevant technical discipline.
- Equivalent technical education combined with relevant professional experience may also be considered.
Pre-Sales Specialist employer: Kiddie Global Solutions
Kidde Global Solutions is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration. As a Field Sales Trainer, you will benefit from comprehensive training programmes, a competitive salary, and the opportunity to work remotely within the UK, fostering a healthy work-life balance while contributing to life safety solutions. With a focus on continuous improvement and support, KGS empowers its employees to grow their skills and advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales Specialist
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Pre-Sales Specialist role you’re after at Kiddie Global Solutions.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Kiddie Global Solutions a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Kiddie Global Solutions.
✨Apply Through Company Websites
When you spot a role like Pre-Sales Specialist at Kiddie Global Solutions, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Pre-Sales Specialist
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Pre-Sales Specialist, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Kiddie Global Solutions a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Kiddie Global Solutions specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Kiddie Global Solutions
✨Brush Up on Core Engineering Principles
Before heading into the interview with Kiddie Global Solutions, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Kiddie Global Solutions want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
