At a Glance
- Tasks: Drive sales growth of fire safety products and manage customer relationships.
- Company: Join Kidde, a global leader in fire safety solutions.
- Benefits: Competitive salary, flexible working, career progression, and exceptional benefits.
- Other info: Dynamic team environment with a focus on innovation and inclusion.
- Why this job: Make a real impact in fire safety while developing your sales skills.
- Qualifications: Experience in B2B sales and strong Salesforce CRM skills required.
We are currently exploring Cambridge and the surrounding area as a potential location for our new UK office. The final office location is yet to be confirmed.
Travel: 5% of the time
Contract Type: Full Time
Annual Base Salary Rate: 45,000 - 50,000 GBP
Kidde is one of the world’s largest manufacturers of fire safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards.
Role Purpose
The Internal Sales Manager is responsible for driving sales growth of smoke alarm and fire safety products through proactive account management, pipeline development, and sales forecasting. The role leads internal sales activity using Salesforce CRM to manage opportunities, improve conversion rates, and increase spend from low-value or underperforming customer accounts. The position combines sales leadership, customer relationship management, forecasting, and commercial analysis to maximise revenue and customer retention.
Key Responsibilities
- Sales & Revenue Growth
- Drive sales of smoke alarms and associated fire safety products to existing and prospective customers.
- Identify opportunities to increase customer spend through upselling and cross-selling.
- Proactively contact low-spending, dormant, or underperforming accounts to increase revenue and engagement.
- Develop targeted account plans to grow key customer segments.
- Salesforce CRM & Pipeline Management
- Manage and maintain an accurate sales pipeline using Salesforce.
- Ensure all sales opportunities, activities, and customer interactions are accurately recorded.
- Monitor pipeline progression and conversion rates.
- Use Salesforce dashboards and reporting to analyse performance and identify sales opportunities.
- Forecasting & Reporting
- Produce weekly and monthly sales forecasts.
- Analyse sales trends, customer buying patterns, and pipeline health.
- Deliver accurate forecasting to support inventory planning and commercial decision-making.
- Report on KPIs including pipeline value, win rates, customer spend growth, and account activity.
- Account Management
- Build strong customer relationships via telephone, email, and virtual meetings.
- Regularly engage with low-spending accounts to understand barriers to purchasing and identify growth opportunities.
- Manage customer quotations, pricing discussions, and order follow-up.
- Resolve customer concerns and coordinate with operations or customer service teams.
- Team & Commercial Support
- Support and coach internal sales staff where applicable.
- Work closely with external sales representatives and marketing teams.
- Contribute to sales campaigns and product promotions.
Skills & Experience Required
- Essential
- Experience in B2B internal sales or account management.
- Strong experience using Salesforce CRM.
- Ability to manage sales pipeline and forecasting.
- Proven ability to grow customer accounts and increase spend.
- Strong telephone sales and relationship-building skills.
- Excellent analytical and reporting skills.
- Commercial awareness and target-driven approach.
- Desirable Experience
- Experience selling smoke alarms, compliance products, or fire safety solutions.
- Knowledge of fire safety legislation or compliance markets.
- Experience in customer segmentation and account reactivation.
Key Performance Indicators (KPIs)
- Sales revenue growth
- Pipeline value and accuracy
- Forecast accuracy
- Growth in low-spending account revenue
- Customer retention
- Salesforce data quality
- Quote conversion rate
- Number of proactive customer contacts per week
What we offer
- Be part of a globally respected brand under Kidde Global Solutions.
- Competitive salary package, incentives, and career development opportunities.
- Flexible working arrangements.
- Laptop/PC and smartphone.
- Career progression opportunities.
Your journey with us
We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages: Initial call with our recruitment team, Up to 2 interviews with the Hiring Manager and key stakeholders.
Our commitment to you
As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. The values that guide us are respect, integrity, inclusion, innovation, and excellence.
We’re excited for you to join us and make a difference.
Internal Sales Manager in Cambridge employer: Kiddie Global Solutions
Kidde Global Solutions is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration. As a Field Sales Trainer, you will benefit from comprehensive training programmes, a competitive salary, and the opportunity to work remotely within the UK, fostering a healthy work-life balance while contributing to life safety solutions. With a focus on continuous improvement and support, KGS empowers its employees to grow their skills and advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Manager at Kiddie Global Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Kiddie Global Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Manager in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Kiddie Global Solutions:When writing your cover letter, make sure to tailor your message specifically for Kiddie Global Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Kiddie Global Solutions
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Kiddie Global Solutions that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Kiddie Global Solutions that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Kiddie Global Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
