Crankcase Oil Mist Detection Specialist in Milton Keynes

The Next Level of Fire & Life Safety Leadership. With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places.

As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritises quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Are you passionate about marine safety and electronic systems? Do you enjoy supporting customers and solving technical challenges? We are looking for an OMD Account Manager – Service to join our team in the UK.

Purpose of the Role: The OMD Account Manager – Service will have full knowledge of the OMD product range (Marine Diesel Crankcase Oil Mist Detection Systems), managing all aspects of design, functionality, and troubleshooting. You will ensure our systems are operating at the highest standards, manage warranty returns, support product recalls and remediation programmes, and assist with commercial and approval issues. You will also engage with IACS work groups, manage cyber‑security compliance, support training programmes, and work closely with Engine Designers and our Authorised Network of Service Providers.

Key Responsibilities:

• Full responsibility for Graviner OMD in‑warranty processes and reporting
• Analyse technical issues and implement remedial actions
• Liaise with factory and production teams to resolve issues
• Manage third‑party and customer approvals
• Ensure OMD systems are fully cybersecurity compliant
• Oversee Service Engineer Training and OMD Learning Development Programme
• Support growth initiatives and yearly sales plans
• Maintain OMD ship folders and ensure international trade compliance

While the role description outlines responsibilities in detail, the following milestones define clear expectations for the first 6–12 months in the role.

Within the first 3 months:

• Complete the handover of the role from Paul Leighton by mid‑May 2026
• Complete the Graviner OMD Service Engineer Training (MK6 & MK7) within the first quarter (subject to Paul Dunn’s availability)
• Complete Account Profiles for assigned accounts
• Provide a weekly activity report, including forecasting
• Review and update Engine Designer account information
• Create a current Graviner OMD SWOT analysis

Within the first 6 months:

• Take responsibility for the new MK7 RDU development, including cyber‑security compliance
• Gain a full understanding of the IACS approval process and take ownership of ensuring all certificates are up to date and published on the Graviner website
• Understand the Graviner OMD RMA process and take responsibility for in‑warranty activities
• Review all Graviner OMD marketing collateral and ensure it is current
• Take ownership of the OMD subscription training initiative
• Work with the OMD team to improve the Vessel Service and Maintenance initiative

Skills, Knowledge & Experience:

• Electronics technical systems knowledge
• Strong technical presentation and communication skills
• Commercial business acumen
• Willingness to travel
• Experience with Oil Mist Detection Systems or Fire Panels
• Knowledge of the marine industry and onboard service work
• Familiarity with IACS and Class Society approvals
• Understanding of vessel cyber‑security requirements and marine diesel engine eco‑structure

Behaviours:

• Passion for supporting crew safety
• Team player with ability to work internationally
• Able to work on own initiative with integrity
• Comply with all KGS Fire & Security ethics and compliance rules

Travel & Relocation Expectations: The role involves limited travel, primarily within the UK and Europe, including training at R&D centres, trade shows, and KGS internal meetings. As the role develops, this may extend to occasional global travel for customer meetings and international trade shows. All business‑related travel expenses will be covered in line with company policy. No relocation is required.

Candidate Background: Previous experience in technical product support (fire panels or electronic components) or international technical system sales is highly desirable.

Other Requirements: Driving licence mandatory. Use of personal vehicle for business will be reimbursed.

What You Will Gain: Life Assurance, access to the Benefits Central platform, which hosts employee reward and recognition initiatives as well as health and wellbeing resources, Bravo Awards, which recognise outstanding contributions from all employees and encourage excellence.

Your Journey with Us: We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages: Initial call with our recruitment team, up to 3 interviews with the Hiring Team. Join a team that makes a real difference in maritime safety and work with a global network of professionals dedicated to excellence.